10 Top Dialer CRM Software in 2024

Dialer CRM (customer relationship management) is a powerful tool that helps businesses streamline customer interactions and manage customer data.

By integrating CRM with dialer, sales and customer service teams can efficiently manage their calls, texts, and emails while tracking customer interactions and information in a central location.

This allows businesses to improve customer communication, identify sales opportunities, and build stronger, more meaningful relationships. This blog post will explore the top 10 dialers CRM and how they can help your business grow.

Before listing the various Dialer CRM software, one must understand a few terms, such as CRM, Dialer CRM, etc.

What is CRM?

Well, the first term that you would come across is CRM. So, what exactly is CRM?

CRM, i.e., Customer Relationship Management, is a computerized system for identifying, targeting, acquiring, and retaining the best mix of customers.
Customer relationship management helps profile prospects and understand their needs. It also helps build relationships with them by providing the most suitable products and enhanced customer service. It integrates back and front office systems to create a database of customer contacts, purchases, and technical support, among other things.

Now that we know what CRM is and why we use it, the next question is, what is Dialer CRM software?

A Dialer dials a list of telephone numbers and connects answered dials to people making calls, often called agents. Dialer Customer Relationship Management software basically helps in this process. Thus, this gets you more leads and higher revenue.

10 Top Dialer CRM Software –

So, here are 10 top dialer Customer Relationship Management software that could help your company with good revenue.

1) SpeedToContact

SpeedToContact (Click here for details)

With SpeedToConnect, you can easily manage all your prospects, calls, emails, and more with Ricochet’s easy-to-use, full-featured contact and lead management system.

Ricochet also provides dozens of powerful tools to help you go from lead to sale. From drip dialing to adaptable call scripts to social media integration, your sales team will be able to build trust & rapport with prospects.

Ricochet’s Predictive Dialer will set your sales team up for success. Basically, you could make more calls in less time, maximizing productivity with no extra effort.

Aeroleads dialer CRM - Speedtoconnect

2) CallProCRM

Callprocrm (Click here for details)

CallPro CRM has been built around the art of having good conversationsEffortlessly Manage automatic call lists to maximize the time and data available.

The solution allows you to have all the information about a client in one place, providing your agents with vital insights. CallPro power dialer CRM users will benefit from the powerful features of its lead management software, which include lead scoring, auto-dialing, an in-built email marketing campaign feature, agent performance reports, a real-time lead tracker, a live dashboard, and the ability to record calls for training purposes.

Aeroleads dialer CRM - CallproCRM

3) Salesmate

Salesmate is a CRM designed to cater to SMBs & Startup sales teams for rapid growth.

Salesmate has all the necessary features that a business needs on a daily basis, like Deal and pipeline Management, Contact Management, Reporting, etc. But it also has advanced features like a Built-in business phone system, Team Inbox, Sequences, Smart Queue, and Automated Workflows.

Salesmate offers a built-in virtual phone system to get your favorite phone numbers and make calls without leaving the CRM. Advanced features like Voicemail Drop and Power Dialer in the phone system make Salesmate one of the most affordable CRMs for SMBs and Startups.Salesmate

4) Bitrix24

Bitrix24 (click here for details)

This dialer CRM doubles as a virtual PBX, supporting call queues, call transfers, call recording, voice mail, call to all, call quality evaluation, on-hold, phone hour settings, and other standard features. The call scripts and call-back requests are supported via marketplace apps.

All phone calls in Bitrix24 are logged and recorded if needed. Incoming calls are routed to assigned managers automatically. It works on computers, mobile devices (Android and iOS), desktop apps (Mac and Windows), VoIP and SIP phone sets, and softphones, such as Zoiper. You simply decide which option suits you best.
It’s free for unlimited users; other monthly plans start from $49.

Aeroleads dialer CRM - Bitrix24

5) AgileCRM

AgileCRM (click here for details)

Call multiple clients from the Dialer CRM dashboard with a single click. Wrap-up time is available between each call for recording minutes from the last call. Use this available wrap-up time between the end of the current call and the commencement of the subsequent call for note-taking and referencing.

Also, you could use the mute function during the call if you do not want to be heard by the contact. It’s supremely easy to get signed up & started with Agile.
It’s free for 10 users and other plans start at $8.99.

Aeroleads dialer CRM - AgileCRM

6) Voicent

Voicent (click here for details)

The Voicent software automatically connects your agents with callers when there is a live call, automatically shows follow-up calls, and detects busy lines and answering machines.

Also, with Voicent’s omnichannel capabilities, you can send appointment reminders to your clients via voice recording, text message, and/or email and collect their confirmations through the same channels.

It’s also available for free and the base plan is only $19 per month.

Aeroleads - voicenet

7) Asstetics

Asttecs (click here for details)

The *astTECS Call Center Dialer series is now powered by Vtiger CRM, which captures and organizes your customer’s data.

It’s basically a CRM solution integrated with an asterisk-based IP PBX system. It’s a powerful organizational tool that enhances customer experience with your organization. It allows for real-time performance monitoring and increases your employees’ efficiency and information access capacity.

Aeroleads dialer CRM - Astttecs

8) GreenlightCRM

GreenlightCRM (click here for details)

This UK-based call center solution solves all your technology needs in one hosted system. Get enterprise inbound and outbound telecoms functionality, including a compliant predictive dialer and diary management software for streamlined appointment booking.

It’s a complete CRM system that adapts to your business’s requirements and much more. You provide your agents with an Internet-connected PC, and Greenlight does the rest.
Pricing is a flexible month-to-month licensing plan, hence, you only pay for the call center seats you use.

Aeroleads dialer CRM - GreenlightCRM

9) SafeSoftSolutions

Safesoftsolutions (click here for details)

SafeSoft Call Center Software is a cloud-based suite of tools, including intelligent call routing, screen pops, IVR services, predictive dialing, preview dialing, skills-based routing, CRM, call recording, and related options.

They recently rebranded to Convoso and updated their interface and pricing. You can visit this link—Convoso.
It should cost you $170-190 per agent for unlimited calling with their predictive dialer.  They prefer teams of 20 or more.


10) CallFire

Callfire (click here for details)

Call Fire sales dialer CRM tool has several products including an autodialer, text messaging platform, IVR, cloud call center, and more. Also, they offer some advanced features and CRM options that power some big businesses.

The company is dedicated to providing high-availability systems, intuitive user interfaces, furious developer support, as well as unparalleled customer care.
Pricing is flexible and starts from $99/month.

Aeroleads dialer CRM - Callfire

CRM helps you ditch clunky processes and manual effort so you can get on with business as well as increase your company’s revenue.

11) SalesDialers

SalersDialers (click here for details)

One well-known sales dialer CRM software is SalerDialers.com. It works on the principle of squeezing out as many sales as possible from each agent. They’ve named it Power Dialer CRM, and the little darling is already helping sales teams across the country convert like crazy.

Also, it’s a well-maintained user-defined interface that allows the users/customers to provide suggestions. It can also be connected to mobile phones. Hence, you can get message alerts, voice messages, etc.

Aeroleads - salesdialers

A dialer CRM is valuable for any business looking to improve customer interactions and relationships. By integrating a dialer with a CRM, businesses can streamline communication and easily track customer data in one central location. By managing calls, texts, and emails all in one place, sales and customer service teams can work more efficiently and effectively.

Ultimately, dialer CRMs help businesses build stronger customer connections and drive growth. If you’re not already using one, consider implementing one for your business to experience its many benefits.

FAQs- Dialer CRM Software

What is a CRM dialer?

A CRM dialer is a tool that integrates a dialer with a CRM platform and helps in managing customer interactions, such as calls, texts, and emails. It also tracks customer data in one central location.

What are the benefits of using a dialer CRM?

There are several benefits to using a dialer CRM, including:

  • Improved communication with customers
  • Increased efficiency for sales and customer service teams
  • Enhanced ability to identify sales opportunities
  • Easier tracking of customer interactions and data
  • Greater ability to build meaningful relationships with customers

How does a dialer CRM work?

A dialer CRM works by integrating a dialer with a CRM platform. The dialer can then make automated calls and send automated texts and emails.

What features should I look for in a CRM dialer?

Some features to consider when selecting a CRM dialer include:

  • Call recording
  • Automatic call distribution
  • Integrations with popular CRMs
  • Call tracking
  • Lead management
  • Customizable reporting

Can a dialer CRM be used for cold calling?

Yes, a dialer can be used for cold calling. Many dialers include features such as call lists and automatic call distribution to help sales teams efficiently reach potential leads. It’s important to follow best practices for cold calling, including obtaining permission to contact the lead and respecting their communication preferences.

What are some of the popular dialers?

There are several popular dialers available, including:

  1. CallHub
  2. CallRail
  3. Dialpad
  4. Freshcaller
  5. PhoneBurner
  6. RingCentral
  7. Salesforce Dialer
  8. Five9
  9. Zoho CRM

These dialers offer various features and integrations to help businesses improve customer interactions and streamline communication.

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About Navaneetha

Navaneetha, popularly known as "nav", loves to read, play badminton, play the keyboard and sing but when she's not doing any of those, she loves to write. What started as a high school hobby to write is now her ongoing passion. At AeroLeads, she manages Inbound Marketing and Social Media Marketing.

5 Thoughts on “10 Top Dialer CRM Software in 2024

  1. Pingback: How to do Executive Search and Recruitment ? - AeroLeads

  2. Very Informative article.

  3. Kevin J on January 7, 2020 at 11:13 am said:

    Great post on Auto Dialer Software!

  4. prateek mishra on February 14, 2020 at 1:03 pm said:

    Nice information shared here for trending and best-featured call center CRM Software.

  5. vinay on July 25, 2020 at 7:44 am said:

    thanks for sharing sach a informational article

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