● Managed approximately 845 network devices, including proxies, firewalls, and Red Hat servers, providing services for over 845,000 users at 386 locations. ● Section SME for tech refresh, replacing 400 ProxySG 810s with ProxySG S400s. ● Overhauled Solarwinds monitoring of newly deployed S400s from ICMP monitoring only, to utilizing dozens of SNMP OIDs. ● Identified, diagnosed, and remediated packet loss on datacenter network causing email latency for 400k users.

● Tested and implemented Symantec Web Security Service to replace end of life SG9000s servicing 30k users in 8 countries. ● Engineered and implemented cryptographic solution for EMV tokenization in multiple smart phone wallet applications, using Thales and FutureX HSMs. ● Implemented SafeNet cryptographic solution for the data preparation and personalization of credit and debit cards. ● Engineered and implemented remote key loading capabilities that meet Visa audit requirements. ● Managed approximately 350 network devices, including Blue Coat proxies, Check Point firewalls, Thales, SafeNet, and FutureX HSMs Show less

● Migrated approximately 100,000 users between old and new agencies, including all new LAN and WAN infrastructure. ● Troubleshot and assisted in the resolution of over 50 site outages. ● Monitored network infrastructure to ensure services are operational for approximately 845,000 users. ● Identified and resolved email degradation affecting 400,000 users.

● Managed all technical issues for multiple government agencies for multiple products including: ProxySG, ASG, Management Center, WAF, SSLV, CAS, and Reporter. ● Developed upgrade plans for multiple customers to minimize risk and eliminate vulnerabilities while expanding capabilities. ● Designed multiple runbooks on operating and rolling out new changes to increase capabilities. ● Provided temporary premium support to DoD agency resulting in a contract for premium support and increased product adoption. Show less