Gss (Global Sales Solutions)

Covisian, a group in the Business Process Outsourcing (BPO) market, was founded in January 2016 at the initiative of the Private Equity Fund Aksia, through the aggregation of two well-known companies in the sector: Contacta and Visiant. Covisian's distinctive offer includes the ability to apply data analysis (big data) systems to improve customer experience. With 5000 professionals and over 50 million contacts per year, we handle the customer base of major national and international companies, supporting them in achieving important business goals such as reducing churn, maximizing ROI, and increasing sales. Covisian is the reference partner for companies wishing to impress their customers, constantly overcoming their expectations in managing the relationship. Covisian, the third-leading Italian provider of Contact Centre and BPO services.

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