Bill Volpe

Bill Volpe Email and Phone Number

Director Of Product Management @ Napster
seattle, washington, united states

Bill Volpe's Contact Information

Bill Volpe's Current Company Details

http://www.charter.com

Napster

Director Of Product Management
seattle, washington, united states
Employees:
101
Industry:
Music
An accomplished and passionate Digital Product & Customer Experience Leader with 15+ years of experience in: Customer Journeys, User Experience, Usability, A/B & Multivariate Testing, Mobile Apps, Digital Marketing, eCommerce, UI/UX Optimization, User Centric-Design, Paid Social Media, Search Engine Optimization (SEO), Paid Search (SEM), Digital Analytics, Email & SMS Marketing Campaigns.

Bill Volpe Work Experience

  • http://www.charter.com
    Director Of Product Management
    Napster ['2023-07-01', 'Present']
    Seattle, Washington, United States
    I lead product for Napster’s current and future offerings – helping create the next generation music platform and digital community for artists and fans utilizing Web3 technology. I am responsible for creating and executing our product roadmap, increasing user growth, engagement, retention, and revenue.
  • http://www.charter.com
    Director Of Product, Martech And Crm
    Betmgm ['2021-08-01', '2023-07-01']
    Jersey City, New Jersey, United States
    * Create and lead the Marketing & Technology (Martech) product team. Responsible for ensuring BetMGM’s digital products reach as many users as possible by building systematic and repeatable processes and enhancements to drive impact on companywide metrics. Focused on improving our user journey and business performance from first ad impression to the most recent push notification. Utilizing the right combination of targeting, optimization, nudges, promotions, upgraded CRM, and member segmentation, and other tools to help users join BetMGM and increase overall engagement. * Show less
  • http://www.charter.com
    Global Multimedia And Digital Marketing Manager
    Nokia ['2008-06-01', '2013-01-01']
    Espoo, Southern Finland, Finland
    * Managing Digital Marketing Campaigns for both display and search ads. Over achieved expected CTR and CPC rates on an average of 125-150% per campaign. * Recruiting and hiring external writers, photographers, and videographers. Decreased overall budget an average of 33% monthly through strong vendor relationships. * Increasing Social Media growth: YouTube (1.5M views), Twitter (30k), Facebook (6k), Google+ (2k). * Creation of over 300 films & promotion of the Nokia Developer YouTube channel with 1,500,000 views YTD. * Show less
  • http://www.charter.com
    Web Content Intern
    New York State Thruway Authority ['2006-10-01', '2007-05-01']
    Ballston Spa, New York, United States
    * Responsible for updating and maintaining content on the New York State Thruway website: * http://www.thruway.ny.gov/index.shtml * Assisted with the design and coding behind NYS Thruway Interactive Traveler Map: * http://www.thruway.ny.gov/travelers/map/index.html
  • http://www.charter.com
    Sales Merchandiser
    Mondelēz International ['2002-10-01', '2006-05-01']
    Chicago, Illinois, United States
    * Served as a seasonal and full time Sales Merchandiser for Kraft Foods (Nabisco). Duties included: * Placing Store Orders via POS systems * Merchandising Stores * Serving as first line of contact with Store Managers
  • http://www.charter.com
    Director Of Digital Marketing And Ecommerce
    Charter Communications ['2016-08-01', '2017-11-01']
    Town Of Stamford, Connecticut, United States
    Leading a cross-functional team managing the digital acquisition strategy through implementing a series of enhancements and optimizations. Core responsibilities include: Establishing strategic vision and roadmap for all digital marketing enhancements driving the online acquisition strategy for both B2B and B2C customers Instrumental in merging Charter Spectrum, Time Warner Cable, and Bright House Networks digital properties accounting for over 24 million customers as the 2nd largest cable operator in the US Managing a dynamic digital marketing team responsible for UI, UX, eCommerce Optimization, A/B Testing Strategy, SEO Tactics, Usability Studies, and all digital functional requirements/user stories Responsible for optimizing an eCommerce Platform spanning multiple sales channels accounting for 50% of company’s overall acquisition customer revenue Show less
  • http://www.charter.com
    Director Of Product, Digital Services And Cx
    Charter Communications ['2020-09-01', '2021-08-01']
    Town Of Stamford, Connecticut, United States
    Responsible for defining and delivering an industry-leading, personalized, digital experience for new and existing customers. Owning the end-to-end digital experience for service communications and personalized online support content while delivering the right message at the right time through the most appropriate channel. Oversee the roadmap for online support platforms as well as outbound email, SMS, and auto-dialer systems. Drive digital adoption through customer engagement and marketing campaigns via paid media and SEO. Build and manage a team of product owners, copywriters, publishers, and analysts. Show less
  • http://www.charter.com
    Global Director Of Digital Product
    Cycling Sports Group ['2019-09-01', '2020-09-01']
    Wilton, Connecticut, United States
    Responsible for driving the strategy and execution of optimal customer experiences for Dorel Sports web and mobile properties across Cannondale, GT, Fabric, Mongoose, and Schwinn brands.

Bill Volpe Education

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Frequently Asked Questions about Bill Volpe

What company does Bill Volpe work for?

Bill Volpe works for Napster

What is Bill Volpe's role in his/her workplace?

Bill Volpe's role in his/her workplace is Director Of Product Management.

Which industry does Bill Volpe work in currently?

Bill Volpe works in the industry Music.

What is Bill Volpe's email address?

Bill Volpe's email address is b.volpe@gmail.com

What is Bill Volpe's direct phone number?

Bill Volpe's direct phone number is +12039057801

What schools did Bill Volpe attend?

Bill Volpe attended University At Albany, Suny, University At Albany, Suny. and University At Albany, Suny.

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Who are Bill Volpe's peers at other companies?

Bill Volpe's peers at other companies are Colin Chandler, Toni Hollis, Barsom Cogo, Louise Connor, Shouvik Naique, and Kareem Abdo. and Edyta Leszczyńska. Bill Volpe's peers at other companies are Colin Chandler, Toni Hollis, Barsom Cogo, Louise Connor, Shouvik Naique, and Kareem Abdo. and Edyta Leszczyńska.