Yeself

YesElf is a powerful platform, for providing step-by-step guides for any website or software, which is changing the future of the online user onboarding, engagement and the adoption to the digital experience. Our interactive guidance dramatically improves customer satisfaction by applying artificial intelligence and user behaviour analysis for the best personalization of users needs at right time and towards the user specific goals. YesElf serves enterprise customers and makes their employees more efficient and productive while using their enterprise software (like ERP, CRM or HCM) without any additional personal training. In the era of digital transformation many users lack proper digital skills. They need proper guidance more than ever before, so the frustration and misunderstanding of enterprise software applications does not increase. YesElf makes customers and web users loyal and effective thus fulfilling their goals in fraction of required time. YesElf is a powerful platform, for providing step-by-step guides for any website or software, which is changing the future of the online user onboarding, engagement and the adoption to the digital experience. Our interactive guidance dramatically improves customer satisfaction by applying artificial intelligence and user behaviour analysis for the best personalization of users needs at right time and towards the user specific goals. YesElf serves enterprise customers and makes their employees more efficient and productive while using their enterprise software (like ERP, CRM or HCM) without any additional personal training. In the era of digital transformation many users lack proper digital skills. They need proper guidance more than ever before, so the frustration and misunderstanding of enterprise software applications does not increase. YesElf makes customers and web users loyal and effective thus fulfilling their goals in fraction of required time. YesElf is a powerful platform, for providing step-by-step guides for any website or software, which is changing the future of the online user onboarding, engagement and the adoption to the digital experience. Our interactive guidance dramatically improves customer satisfaction by applying artificial intelligence and user behaviour analysis for the best personalization of users needs at right time and towards the user specific goals. YesElf serves enterprise customers and makes their employees more efficient and productive while using their enterprise software (like ERP, CRM or HCM) without any additional personal training. In the era of digital transformation many users lack proper digital skills. They need proper guidance more than ever before, so the frustration and misunderstanding of enterprise software applications does not increase. YesElf makes customers and web users loyal and effective thus fulfilling their goals in fraction of required time. YesElf is a powerful platform, for providing step-by-step guides for any website or software, which is changing the future of the online user onboarding, engagement and the adoption to the digital experience. Our interactive guidance dramatically improves customer satisfaction by applying artificial intelligence and user behaviour analysis for the best personalization of users needs at right time and towards the user specific goals. YesElf serves enterprise customers and makes their employees more efficient and productive while using their enterprise software (like ERP, CRM or HCM) without any additional personal training. In the era of digital transformation many users lack proper digital skills. They need proper guidance more than ever before, so the frustration and misunderstanding of enterprise software applications does not increase. YesElf makes customers and web users loyal and effective thus fulfilling their goals in fraction of required time. Only in EU, about 26 million active companies employing about 144 million employees invest billions of euros per year in onboarding process (training and support activities for their employees). Fluctuation (it is 40% more probable that employee will quit the job in 1 year if he/she is not onboarded properly), forgetting curve (70% of the training is forgotten on the same day and 90% in one week) as well as traditional methods and solutions with low efficiency (personal trainings and workshops, e-learning, knowledge centres, support/chat or static help) leads to low employee productivity, more frustration, higher leaving rate and higher employee costs. YesElf is a powerful platform, for providing personalized and predictive step-by-step walkthroughs for any enterprise software (like ERP, CRM or HCM) which makes employees more efficient without any additional personal training at right time by applying artificial intelligence and user behavior analysis. YesElf is changing the future of the employee onboarding, engagement and the adoption of digital products. Utilizing machine learning capability YesElf can be trained on how to use any software application, integrated into any web-based or mobile application, can teach employees how to use enterprise software application using guides or walkthroughs. YesElf has analytics backend based on big data and it can evaluate user behavior and identify if the user needs guidance before he/she gets frustrated or leaves the application. YesElf targets a B2B segment. Our product is intended mainly for large companies which need to increase employee productivity and reduce expenses for onboarding process, training or support. The new version of the product (with application of the artificial intelligence, user behavior analysis and recommendation system based on machine learning algorithms) has been developed in cooperation with the team from the Faculty of Informatics and Information Technology led by prof. Bielikova (member of the EU AI High-Level Expert Group) and tested on a couple of applications in internal conditions on a limited number of users. Based on customers feedback our solution can reduce employee training costs by more than 50%, reduce support costs by double-digit number, increase KPI by 9%, increase employee productivity, provide smooth digital adoption and finally increase company income per employee.

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