Predii

The Predii Smart Servicing™ Cloud rapidly extracts meaningful insights from unstructured servicing data. The Predii Platform includes data-discovery algorithms specifically tuned to complaint, cause, and correction. Predii's cloud-native, scalable, and secure processing engines extract enterprise-specific insights from more than 500 billion documents every month. Most importantly, Predii’s patented technology is built to adapt to domain-specific information: it learns the tribal knowledge of an enterprise and extracts it from previously ‘dark’ data. Predii is moving the industry beyond the standard business intelligence, analytics, and AI tools that struggle accurately processing servicing data. Predii helps the enterprise jump the gap between having data and using data. These solutions are offered through two products: Service Intelligence: 'Upstream' analytics created to assess the entire servicing ecosystem. These insights help executives understand events in the field, improve business assessment, reporting, and strategy. Quality engineering, parts marketing, product management and others use Predii Service Intelligence to understand performance. Repair Intelligence: 'Downstream' analytics 'at the edge' that guide service employees through individual service events. These insights provide decision assistance to technicians, dispatchers, and others, to ensure service satisfaction.

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