Gladly

Gladly is a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations. With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat, and social media. Agents are empowered, customers feel known, and companies build love and loyalty through consistently positive experiences. Gladly is based in San Francisco and funded by Greylock Partners, GGV Capital, NEA, and JetBlue Ventures.