Cingo

Most companies see customer service as a necessary evil and do it as cheaply as possible. But there are some companies like Apple, Amazon, Zappos and 1800Contacts that see customer service as a competitive advantage. They are spending more money to service their customers but they have to use different channels that increase customer effort. Cingo enables companies to deliver seamless customer support across chat, voice, video and screen sharing at lower cost and with a superior customer service experience.