I am a virtualization Engineer with extensive experience in designing, installing, configuring and maintaining the virtual infrastructure using vmware vshpere along with various hardware and software tools. Currently I work on one of the largest VMware implementations in the United States. I have worked as a technical project lead for multiple 3rd level project management teams. In my role as a consultant I currently provide round the clock support to client virtual datacenters located in both North America and abroad. In my current capacity as Virtualization Engineer I also utilized my experience with VMware View, SRM, in both Enterprise Data Center and Production Environments on both the Engineering and Operations sides of the platform.

Minimized financial risk from accounts receivables while forging productive relationships with aircraft industry partners. Opened new customer accounts and evaluated data supplied by financial institutions to make credit approval decisions. Authorized material shipments valued up to $50k. Balanced understanding of customer needs with realistic payment expectations when addressing issues involving past due invoice balances, delinquent accounts, and filings for debt protection or bankruptcy. Key Contributions: Aggressively negotiated and enforced compliance with contracts to achieve rapid reduction in Days Sales Outstanding (DSO) for Regional Business Aircraft unit.

* Technical Scope: Windows (2003, 2008), ESX and ESXi (2012), Remedy 6.0, Group Policy, ADSIEit, NTDSUtil, DHCP, Net BIOS, DOS and Windows Powershell * Keep infrastructure available and secure for 25,000 users, and complete special projects as assigned to meet business needs. Utilize Remedy action request system to administer and resolve trouble tickets. Manage user accounts, applications, and computing environments; configure routing and remote access services, monitor DHCP, allocate IP addresses, and resolve host names and network basic input / output system names. * Key Contributions: * Wrote efficient shell scripts to automate routine processes, facilitating higher levels of data accuracy and system performance. * Leveraged listening skills, analytical and diagnostic techniques, and positive, can-do attitude to build strong relationships with users across the enterprise. * GLOBAL NETWORK COMMUNICATIONS SOLUTIONS, Prior Lake, MN

In this position I provide support and maintenance of Health Care Company s center infrastructure and applications with an emphasis on Kana Knowledge Management, Chat, and applications and well as Nice Inc. Performance Management Tools. This includes incident and problem management, planning and execution of maintenance activities, and assisting in project related activities.

RIM BlackBerry PDAs and Smart cards, SMTP, POP3, IMAP, OWA Provided high-value consulting and project management to Sprint Enterprise customers via both sales and support channels; services included full-time technical support for customers mobile and email issues through phone and web contacts, and onsite support for Sprint BlackBerry customers. Quickly analyzed and resolved client and server-side issues; adhered to proper escalation procedures to transfer complex issues to engineering when necessary.; Led sales teams to achieve monthly objectives and generate significant revenue from new lines of service, handset and accessory sales, and long distance service. Demonstrated superior talent for delivering training via both one-on-one and large-group audience presentation.

* Educate Customers on Dell EMC and leading Industry Technologies * Communicate the benefits and advantages of Dell EMC's Hardware and Storage platforms to customer infrastructure teams * Identify Sales potential Opportunities for Products and Services * Qualify and Configured Pre-Sale Solutions * Established and Maintained Trusted Advisor Relationship with Customers * Coordinate Pre-Sale, Delivery, and Support Resources * Author, and Responded to, Requests For Proposals * Produced Total Cost of Ownership and Return On Investment Analysis