Laira Rosario

Laira Rosario Email and Phone Number

Training Administrator @ Trilogy Writing & Consulting
frankfurt, hessen, germany

Laira Rosario's Contact Details

Laira Rosario personal email

n/a

Laira Rosario phone numbers

Laira Rosario's Current Company Details

trilogywriting.com

Trilogy Writing & Consulting

Training Administrator
frankfurt, hessen, germany
Employees:
62
Industry:
Writing And Editing
Experienced bilingual professional with a Bachelor of Arts Degree focused in English Linguistics from the University of Puerto Rico-Mayaguez and with a demonstrated history of working in the health care industry.

Laira Rosario Work Experience

  • trilogywriting.com
    Bilingual Supervisor | Certified Pharmacy Technician
    Adherehealth, Llc Sep 15 - Apr 21 · 5 yrs 7 mos
    Franklin, Tennessee, United States
    * I have worked at AdhereRx, formerly known as Physicians Pharmacy Alliance (PPA) since 2014. I started my career at an entry level position working in the Patient Relations department. I then obtained the pharmacy technician certification and was promoted to a leadership position. * Followed timelines and met deadlines associated with project management. * Wrote, edited, and proofread policies and procedures. (SOPs) * Interviewed potential candidates and trained new hires. * Translated complex processes into more accessible language. * Monitored quality and customer service standards. * Developed goals based on performance data. * Collaborated with peers, human resources, and upper management. * Designed IT changes for the company's in-house software and worked with JIRA. * Assisted the Revenue Cycle Management team with collections * Translated documents into Spanish.
  • trilogywriting.com
    Bilingual Customer Service Representative
    Adherehealth, Llc Jun 14 - Sep 15 · 1 yr 3 mos
    Franklin, Tennessee, United States
    * · Assisted patients with delivery and basic pharmacy inquiries. * · Triaged calls to the appropriate departments. * · Collaborated with leadership on miscellaneous tasks. * · Translated documents and marketing material into Spanish. * · Studied and passed the national pharmacy technician certification. * · Promoted to supervisor.
  • trilogywriting.com
    Training Administrator
    Trilogy Writing & Consulting Jan 23 - Present · 2 yrs 1 mo
    Frankfurt, Hessen, Germany
    * Fully responsible for the scheduling and tracking of all employee training courses organized in the company * Perform the day-to-day administration of the Learning Management System (LMS) * Instruct and guide instructors and employees on the use of the company LMS * Ensure virtual classrooms are booked and set properly for the training sessions * Work with the Training Specialist to design and deliver e-learning courses, workshops, and other trainings * Empower employees to make the most of the learning opportunities * Help develop learning paths and course content * Support the identification of future and current training needs based on communication from the employees * Produce reports to be used for evaluation of the training program’s effectiveness, success, and ROI * Resolve support ticket submissions for the company LMS * Maintain a keen understanding of training trends, developments, and best practices
  • trilogywriting.com
    Compliance Auditor
    Adherehealth, Llc Apr 21 - Dec 22 · 1 yr 8 mos
    Franklin, Tennessee, United States
    * Audited prescription drug billing process initiated by insurance companies. * Conducted analysis of business documentation to identify areas of risk and to enhance workflow processes * Identified and implemented compliance training program to mitigate identified risks, close the gaps in processes and enhance employee development. * Developed policies in compliance with government regulations. * Determined training needs and developed training schedules to overcome those needs. Tracked trends and errors utilizing SQL and Excel. * Performed internal audits to ensure and/or identify quality issues that required improvements. * Oversaw proper document storage. * Reviewed physical security of the office building. * Recognized by supervisors for consistency and getting the job done.
  • trilogywriting.com
    English Teacher | Middle School | High School
    Theopolis Christian Academy Sep 13 - May 14 · 8 mos
    * Worked with the A Beka Book curriculum. * Prepared and delivered lectures to students. * Evaluated class work and tests. * Taught middle school and high school students.
  • trilogywriting.com
    Kindergarten Teacher | Abeka Books
    Young Ambassadors Academy Aug 11 - Sep 13 · 2 yrs 1 mo
    * Worked with the A Beka Book curriculum. * Prepared and delivered lectures to students. * Evaluated class work and tests.
  • trilogywriting.com
    Customer Service | Cashier | Book Store
    Librería Educativa Inc. Jul 09 - Aug 11 · 2 yrs 1 mo
    Puerto Rico
    * Took payment in exchange for items sold. * Entered transactions into the computer and provided the customer with a receipt. * Resolved concerns to the best of my abilities before looking for management. * Kept the store tidy and clean. * Helped with the organization of inventory and layaway merchandise.
  • trilogywriting.com
    Office Assistant | Receptionist | English Department Office
    University Of Puerto Rico Oct 07 - May 11 · 3 yrs 7 mos
    Puerto Rico, Caquetá, Colombia
    * Worked via a work/study program. * Answered general department phone line. * Documented and delivered messages to directors and professors. * Organized and maintained student records. * Scanned professors' evaluations into an organized folder hierarchy. * Organized and delivered daily mail. * Brought or procured documents to and from other departments in the university.

Laira Rosario Education

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Frequently Asked Questions about Laira Rosario

What company does Laira Rosario work for?

Laira Rosario works for Trilogy Writing & Consulting

What is Laira Rosario's role in his/her workplace?

Laira Rosario's role in his/her workplace is Training Administrator.

Which industry does Laira Rosario work in currently?

Laira Rosario works in the industry Writing And Editing.

What is Laira Rosario's email address?

Laira Rosario's email address is laira.rosario@adherehealth.com

What is Laira Rosario's direct phone number?

Laira Rosario's direct phone number is +19194635555

What schools did Laira Rosario attend?

Laira Rosario attended University Of Puerto Rico - Mayaguez, University Of Puerto Rico - Mayaguez. and University Of Puerto Rico - Mayaguez.

Who are Laira Rosario's peers at other companies?

Laira Rosario's peers at other companies are Patricia Covert, Andrea Zanolfi, Patricia Upczak, Barbara Woodrow, Stefano Budelli, and Jeremiah Wagala. and Deni Mukti. Laira Rosario's peers at other companies are Patricia Covert, Andrea Zanolfi, Patricia Upczak, Barbara Woodrow, Stefano Budelli, and Jeremiah Wagala. and Deni Mukti.