
Laira Rosario Email and Phone Number
Laira Rosario's Contact Details
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Laira Rosario's Current Company Details

Trilogy Writing & Consulting
- Website:
- trilogywriting.com
- Employees:
- 62
- Industry:
- Writing And Editing
Laira Rosario Work Experience
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Bilingual Supervisor | Certified Pharmacy TechnicianAdherehealth, Llc Sep 15 - Apr 21 · 5 yrs 7 mosFranklin, Tennessee, United States* I have worked at AdhereRx, formerly known as Physicians Pharmacy Alliance (PPA) since 2014. I started my career at an entry level position working in the Patient Relations department. I then obtained the pharmacy technician certification and was promoted to a leadership position. * Followed timelines and met deadlines associated with project management. * Wrote, edited, and proofread policies and procedures. (SOPs) * Interviewed potential candidates and trained new hires. * Translated complex processes into more accessible language. * Monitored quality and customer service standards. * Developed goals based on performance data. * Collaborated with peers, human resources, and upper management. * Designed IT changes for the company's in-house software and worked with JIRA. * Assisted the Revenue Cycle Management team with collections * Translated documents into Spanish.
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Bilingual Customer Service RepresentativeAdherehealth, Llc Jun 14 - Sep 15 · 1 yr 3 mosFranklin, Tennessee, United States* · Assisted patients with delivery and basic pharmacy inquiries. * · Triaged calls to the appropriate departments. * · Collaborated with leadership on miscellaneous tasks. * · Translated documents and marketing material into Spanish. * · Studied and passed the national pharmacy technician certification. * · Promoted to supervisor.
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Training AdministratorTrilogy Writing & Consulting Jan 23 - Present · 2 yrs 1 moFrankfurt, Hessen, Germany* Fully responsible for the scheduling and tracking of all employee training courses organized in the company * Perform the day-to-day administration of the Learning Management System (LMS) * Instruct and guide instructors and employees on the use of the company LMS * Ensure virtual classrooms are booked and set properly for the training sessions * Work with the Training Specialist to design and deliver e-learning courses, workshops, and other trainings * Empower employees to make the most of the learning opportunities * Help develop learning paths and course content * Support the identification of future and current training needs based on communication from the employees * Produce reports to be used for evaluation of the training program’s effectiveness, success, and ROI * Resolve support ticket submissions for the company LMS * Maintain a keen understanding of training trends, developments, and best practices
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Compliance AuditorAdherehealth, Llc Apr 21 - Dec 22 · 1 yr 8 mosFranklin, Tennessee, United States* Audited prescription drug billing process initiated by insurance companies. * Conducted analysis of business documentation to identify areas of risk and to enhance workflow processes * Identified and implemented compliance training program to mitigate identified risks, close the gaps in processes and enhance employee development. * Developed policies in compliance with government regulations. * Determined training needs and developed training schedules to overcome those needs. Tracked trends and errors utilizing SQL and Excel. * Performed internal audits to ensure and/or identify quality issues that required improvements. * Oversaw proper document storage. * Reviewed physical security of the office building. * Recognized by supervisors for consistency and getting the job done.
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English Teacher | Middle School | High SchoolTheopolis Christian Academy Sep 13 - May 14 · 8 mos* Worked with the A Beka Book curriculum. * Prepared and delivered lectures to students. * Evaluated class work and tests. * Taught middle school and high school students.
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Kindergarten Teacher | Abeka BooksYoung Ambassadors Academy Aug 11 - Sep 13 · 2 yrs 1 mo* Worked with the A Beka Book curriculum. * Prepared and delivered lectures to students. * Evaluated class work and tests.
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Customer Service | Cashier | Book StoreLibrería Educativa Inc. Jul 09 - Aug 11 · 2 yrs 1 moPuerto Rico* Took payment in exchange for items sold. * Entered transactions into the computer and provided the customer with a receipt. * Resolved concerns to the best of my abilities before looking for management. * Kept the store tidy and clean. * Helped with the organization of inventory and layaway merchandise.
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Office Assistant | Receptionist | English Department OfficeUniversity Of Puerto Rico Oct 07 - May 11 · 3 yrs 7 mosPuerto Rico, Caquetá, Colombia* Worked via a work/study program. * Answered general department phone line. * Documented and delivered messages to directors and professors. * Organized and maintained student records. * Scanned professors' evaluations into an organized folder hierarchy. * Organized and delivered daily mail. * Brought or procured documents to and from other departments in the university.
Laira Rosario Education
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Film 2007 - 2009
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Bachelor Of Arts in Linguistics 2005 - 2011
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Start your free trialFrequently Asked Questions about Laira Rosario
What company does Laira Rosario work for?
Laira Rosario works for Trilogy Writing & Consulting
What is Laira Rosario's role in his/her workplace?
Laira Rosario's role in his/her workplace is Training Administrator.
Which industry does Laira Rosario work in currently?
Laira Rosario works in the industry Writing And Editing.
What is Laira Rosario's email address?
Laira Rosario's email address is laira.rosario@adherehealth.com
What is Laira Rosario's direct phone number?
Laira Rosario's direct phone number is +19194635555
What schools did Laira Rosario attend?
Laira Rosario attended University Of Puerto Rico - Mayaguez, University Of Puerto Rico - Mayaguez. and University Of Puerto Rico - Mayaguez.
What is Laira Rosario's role in his workplace?
Laira Rosario has skills like Spanish, Editing, English, Teaching, Photography, Customer Service, Creative Writing, Social Networking, Higher Education, Photoshop, Social Media, Bilingual, Proofreading, Fast Learner, Organization, Digital Photography, Cinematography, Microsoft Excel, Microsoft Word, Microsoft Outlook, Customer Retention, and Supervisory Skills.
Who are Laira Rosario's peers at other companies?
Laira Rosario's peers at other companies are Patricia Covert, Andrea Zanolfi, Patricia Upczak, Barbara Woodrow, Stefano Budelli, and Jeremiah Wagala. and Deni Mukti. Laira Rosario's peers at other companies are Patricia Covert, Andrea Zanolfi, Patricia Upczak, Barbara Woodrow, Stefano Budelli, and Jeremiah Wagala. and Deni Mukti.