James Smith

James Smith Email and Phone Number

Operations Manager @ Concept Care
adelaide, south australia, australia

James Smith's Current Company Details

conceptcare.com.au

Concept Care

Operations Manager
adelaide, south australia, australia
Employees:
8
Industry:
Hospital & Health Care
I have worked in the community sector for 10 years in a wide variety of roles including Youth Work, Accommodation, Homelessness, Mental Health, OOHC and Disability. I have extensive experience as a Team Leader, Case Manager, and have had opportunities to act in Area/Program Manager roles. I have a well-rounded understanding of the NDIS and the impact the scheme places on organisations and participants. I also have excellent practical knowledge of Person Centred Approaches and Planning.

James Smith Work Experience

  • conceptcare.com.au
    Youth Worker
    North Sydney Council Jan 08 - Jan 09 · 1 yr
    Australia
  • conceptcare.com.au
    Operations Manager
    Concept Care Feb 22 - Present · 2 yrs 11 mos
    Australia
  • conceptcare.com.au
    Coordinator
    Wellways Australia Sep 18 - Nov 18 · 2 mos
    Melbourne, Victoria, Australia
    Develop NDIS Core Supports program
  • conceptcare.com.au
    Caseworker
    Uniting Jan 13 - Sep 15 · 2 yrs 8 mos
    Australia
    * Work with and engage young people aged 10-16 years old on the autism spectrum and/or with and intellectual disability experiencing, or at risk of suspension or expulsion, and their families. * Explore and provide better links between behaviour at school and at home. * Conduct various meetings and case conferences for each case to create an individualised and tailored case plan. * Deliver a social skills program to various schools. * Conduct classroom observations
  • conceptcare.com.au
    Caseworker
    Barnardo'S Jan 11 - Jan 13 · 2 yrs
    Essex, United Kingdom
    * Work with young people (12-18yrs) and their families that are homeless or at risk of homelessness * Address any relationship concerns within a family. * Work with range of culturally diverse families including Lebanese, Asian, Aboriginal, Pacific Islander, Italian, and Anglo-Australian. * Support and casework of young people in foster care. * Support and supervision of foster carers. * Case reviews, planning, and conferencing.
  • conceptcare.com.au
    Caseworker
    New Horizons Jan 09 - Jan 11 · 2 yrs
    North Hills, California, United States
    * Support males with an intellectual disability aged between 18-55 years old that have recently been released from incarceration or will be released soon. * Assist participants with Housing support, Court Support, Living skills Community access. * Outcome focused task planning. * Progress notes, statistic collection.
  • conceptcare.com.au
    Advocate
    Ideas Australia Mar 19 - Feb 20 · 11 mos
    Australia
    * Assist individuals with disability apply their human rights and disability service standards though advocacy and referral * Advocate to government and non-government agencies for individuals with disability * Confront injustice and negotiate terms better suited to a person with a disability * Support individuals with a disability access appropriate services, assistance, and benefits. This includes advocacy to the NDIA, AAT, Centrelink, FaCS Housing and Justice.
  • conceptcare.com.au
    Complaints Resolution Officer
    Australia
    * Manage a caseload of complaints regarding the neglect and abuse of NDIS participants, and the provision of supports and services delivered by NDIS providers * Support and advocate for the rights of NDIS participants * Develop productive working relationships with a range of stakeholders, to inform and educate NDIS participants, NDIS providers, and the broader public around the NDIS Commission’s complaint handling functions * Inform NDIS providers of their legal responsibilities and obligations * When necessary, I undertake educative roles and offer NDIS providers education and training in relation to their internal complaints handling mechanisms, policies, and procedures
  • conceptcare.com.au
    Team Leader
    Uniting Jun 15 - Sep 18 · 3 yrs 3 mos
    Australia
    * Manage a team of Support Coordinators delivering Coordination of Support through NDIS Plans. * Manage and roster a team of Support Workers delivering core supports to participants with NDIS Plans. * Services upselling and building organisational profile in business region * Monitor staff outputs and billable hours and interpret data to create action plans * Achieve monthly turnover targets * Monthly formal supervision of staff * Conduct performance appraisals and reviews * Draft and deliver service agreements * Supervise and mentor Social Work student placements * Recruitment and interviewing * Person Centred Planning
  • conceptcare.com.au
    Acting Manager
    Uniting Jan 17 - Mar 17 · 2 mos
    Australia
    * Manage a team of Team Leaders supervising staff delivering Coordination of Support, Core Supports and Supported Independent Living. * Budget oversight and reporting * Contribution to Operational Planning * Lead team through Third Part Verification process
  • conceptcare.com.au
    Advocacy Lead
    Ideas Australia Feb 20 - Jan 22 · 1 yr 11 mos
    Australia
    * Reporting the the CEO, the role entails the following: * Manage a team of advocates covering South-West and South-East Sydney, Southern Highlands, Illawarra/Shoalhaven, and Southern NSW * Conduct supervision and performance appraisals * Recruitment and interviewing * Develop and implement a policy and practice guide suite for the advocacy program * Client intake, assessment, and allocation * Community and customer engagement * Strategic planning and program development

James Smith Education

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Frequently Asked Questions about James Smith

What company does James Smith work for?

James Smith works for Concept Care

What is James Smith's role in his/her workplace?

James Smith's role in his/her workplace is Operations Manager.

Which industry does James Smith work in currently?

James Smith works in the industry Hospital & Health Care.

What schools did James Smith attend?

James Smith attended Australian Institute Of Business.

What is James Smith's role in his workplace?

James Smith has skills like Case Management, Program Development, Management, Nonprofit Organizations, and Mental Health.

Who are James Smith's peers at other companies?

James Smith's peers at other companies are Anni Salste, Ntando Tshuma, Galaxy Fas, Kristina Diaz, Igor Valdivia, and Williams Scotch. and Michael Van Cauter. James Smith's peers at other companies are Anni Salste, Ntando Tshuma, Galaxy Fas, Kristina Diaz, Igor Valdivia, and Williams Scotch. and Michael Van Cauter.