Elviena Hadibrata

Elviena Hadibrata Email and Phone Number

Customer Experience Research @ Citi
new york, new york, united states

Elviena Hadibrata's Current Company Details

citigroup.com

Citi

Customer Experience Research
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Industry:
Financial Services

Elviena Hadibrata Work Experience

  • citigroup.com
    Account Manager
    Kitalulus Mar 22 - Sep 22 · 6 mos
    * Significant communications with prospective clients and senior management of existing client companies regarding our service offerings. * Created and maintained a tracker of over 100 clients, including current revenue data and business leads. * Introduce the platform to prospective clients and work with them to recruit potential employees. * Cultivate excellent relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns.
  • citigroup.com
    Assistant Project Coordinator
    Pt Memori Netindo Jaya Apr 22 - May 22 · 1 mo
    * Coordinate the supportive services between departments through organized daily/weekly meetings. * Presents the results of complex analysis in easily understandable Excel and PowerPoint documents, allowing clients to quickly engage with the findings. * Analyze, interpret and convert statistics into charts and graph reports to present findings to Project Manager. * Resolve issues and disputes involving Local Engineer, HQ Stakeholder, and client.
  • citigroup.com
    Business Analyst
    Markplus, Inc. Mar 22 - Apr 22 · 1 mo
    Jakarta, Indonesia
    * Engaging with clients while understanding and responding to their inquiries and needs. * Working with multiple teams in various qualitative & quantitative research and consulting projects while reporting to team members and Project Manager on a daily basis. * Involved in an end-to-end research process from research design, data collection, and data analysis, to report development and presentation. * Supported product development and market strategy through data and analysis to provide recommendations to clients. Show less
  • citigroup.com
    Master Of Ceremonies
    Institut Teknologi Bandung 2018 - 2020 · 2 yrs
    Bandung, West Java, Indonesia
    * Interviewed show's guests of varied and diverse backgrounds regarding various topics of current interest in: * The International Joint Workshop "Structural Design of High-Rise Buildings with Passive Control Device * Tropical Coastal Zone Development (TROCOZ) FCEE Summer Program * Konferensi Nasional Teknik Sipil ke-14
  • citigroup.com
    Program Mahasiswa Wirausaha
    Institut Teknologi Bandung 2017 - 2019 · 2 yrs
    Bandung, West Java, Indonesia
    * Winner and Mentor * Served as a peer mentor for 8(eight) students in creating business proposals and pitching contests. * Increased communication and problem solving skills through mentoring.
  • citigroup.com
    Data Processing
    Jakarta, Indonesia
    * Performed a variety of specialized and complex research related to the magnitude and direction of surface current around Kapoposang Islands using Matlab and WRPlot. * Individually present finding and facilitated discussion at stakeholders meeting resulting in request for more research.
  • citigroup.com
    Exchange Student
    Zhejiang University 2017 - 2017 ·
    Zhejiang, China
    Exchange Student in International Ocean Youth Camp, presented about Algal Bloom with a team from various country
  • citigroup.com
    Customer Experience Research
    Citi Oct 22 - Present · 2 yrs 4 mos
    New York, New York, United States
    * Ensure “in-country” Net Promoter Score (NPS) & Overall Satisfaction (OSAT) survey for Bottom up and Topdown runs in accordance with the applicable mechanism and time. * Ensure and coordinate with surveyed departments related to the adequacy of data-based surveys and ensure the interviewers so that the continuity of the survey goes well. * Significant communications and managing branch tracking to the surveyed departments to ensure customer satisfaction can be achieved.

Elviena Hadibrata Education

Frequently Asked Questions about Elviena Hadibrata

What company does Elviena Hadibrata work for?

Elviena Hadibrata works for Citi

What is Elviena Hadibrata's role in his/her workplace?

Elviena Hadibrata's role in his/her workplace is Customer Experience Research.

Which industry does Elviena Hadibrata work in currently?

Elviena Hadibrata works in the industry Financial Services.

What schools did Elviena Hadibrata attend?

Elviena Hadibrata attended Institut Teknologi Bandung.

Who are Elviena Hadibrata's colleagues?

Elviena Hadibrata's colleagues are Chintana Alwa, Chintana Alwa, Trisha Bevan-Jones, Trisha Bevan-Jones, Eric Beguiristain, Eric Beguiristain, Mariève Gauthier, Mariève Gauthier, Saumitra Kurhekar, Saumitra Kurhekar, and Stephanie Chua. and Kelvin Lu.

Who are Elviena Hadibrata's peers at other companies?

Elviena Hadibrata's peers at other companies are Tristan Butler, Krunal Trivedi, Nurul Hidayat, Rosemarie Masalonga, Harper Green, and Debbie Sparks. and Sohrab Sohrabi. Elviena Hadibrata's peers at other companies are Tristan Butler, Krunal Trivedi, Nurul Hidayat, Rosemarie Masalonga, Harper Green, and Debbie Sparks. and Sohrab Sohrabi.