Candace Poole

Candace Poole Email and Phone Number

Qa Engineer @ Incomm Payments
atlanta, georgia, united states

Candace Poole's Contact Details

Candace Poole personal email

Candace Poole's Current Company Details

incomm.com

Incomm Payments

Qa Engineer
atlanta, georgia, united states
Website:
incomm.com
Employees:
2170
Industry:
Financial Services
QA Engineer at Incomm

Candace Poole Work Experience

  • incomm.com
    Qa Analyst
    Fundtech Banking Software Sep 08 - Mar 12 · 3 yrs 6 mos
  • incomm.com
    Software Support Analyst - Team Lead
    Fundtech Banking Software Mar 05 - Sep 08 · 3 yrs 6 mos
  • incomm.com
    Helpdesk Technical Support Analyst
    Verso Technologies Internet Support Jun 04 - May 05 · 11 mos
  • incomm.com
    Helpdesk Technical Support
    Bellsouth Fastaccess Dsl Sep 02 - Jan 03 · 4 mos
    * Troubleshoot residential and business client's modems using Windows 98/2000/ME/XP and Macintosh. * Providing quality customer service tech support by assisting customers with installation and troubleshooting their computers for the DSL environment. * Configure TCP/IP, DHCP, and POP/SMTP, LAN /WAN connection, PPPoA / PPPoE/BRIDGE connection. * Troubleshoot Ethernet Modems, USB Modems, and Internal PCI Ethernet Modems
  • incomm.com
    Technical Support
    Verso Technologies Jun 04 - May 05 · 11 mos
    United States
    * Inbound Calls; troubleshooting hotel client's (Modems, Analog, DSL, Wireless, VPN, ISDN, VPN) using Windows 98/2000/ME/XP and Macintosh. * Providing quality customer service tech support and prepare tickets using VANTIVE tracking system * Configure TCP/IP, DHCP, POP/SMTP, LAN/WAN connection, PPPoA/ PPPoE/BRIDGE, Dialup networking, email, browsers, and FTP transfers. * Troubleshoot High Speed and Wireless Network for (Merlot, Arescom, Stayonline, etc) using USG and VSM administration tools
  • incomm.com
    Financial Service Representative
    Suntrust Jun 03 - Jun 04 · 1 yr
    Atlanta, Georgia, United States
    * Provides superior customer service through listening to customers, anticipating their needs, and recommending financial services. * Implemented a system that allowed customers on the run to be able to give their information without waiting to be approved where most banks that I visited started to use which added a 5% increase in sales from those that were actually approved which promoted me from a floating teller to FSR. * Opens new accounts, takes loan applications, and refers customers to specialized bankers, such as Business Bankers and Mortgage Originators, to ensure the needs of the customer are met. Educates customers on automated service options available including ATMs, Internet Banking, etc. * Supports the goals of the branch through effective teamwork * Assist with routine Teller transactions on on-going bases, may train new employees, may assist Branch Manager, etc. * Pursues on-going education of SunTrust products, services, and other lines of business
  • incomm.com
    Qa Engineer
    Incomm Payments Mar 12 - Present · 12 yrs 11 mos
    Atlanta, Georgia, United States

Candace Poole Education

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Frequently Asked Questions about Candace Poole

What company does Candace Poole work for?

Candace Poole works for Incomm Payments

What is Candace Poole's role in his/her workplace?

Candace Poole's role in his/her workplace is Qa Engineer.

Which industry does Candace Poole work in currently?

Candace Poole works in the industry Financial Services.

What is Candace Poole's email address?

Candace Poole's email address is candacehairston@yahoo.com

What schools did Candace Poole attend?

Candace Poole attended Devry University.

What is Candace Poole's role in his workplace?

Candace Poole has skills like Troubleshooting, Technical Support, Tcp/ip, Software Documentation, Vpn, and Testing.

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Candace Poole's colleagues are Sandhya Vishakh, Sandhya Vishakh, Maria Allen, Maria Allen, Mohamed Bangoura, Mohamed Bangoura, Kiara Powell, Kiara Powell, Swapna Narla, Swapna Narla, and Chanda Smith. and Sreedhar Chahanapally.

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