* Customer Service Specialist offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions * Ability to handle 100+ calls daily * Capable of navigating various programs while utilizing 2 computer screens * Experience with assisting customers with questions and concerns * Organized and detail oriented with the ability to multi-task in a fast paced environment * Excellent written and verbal communication skills * Skills: Microsoft Office (6 years), Type 50 WPM, (10+ years), Customer Service (8 years), Telephone Skills (8 years) Data Entry