As a Key Account Manager working in a SaaS environment, I am passionate about helping health and social care providers achieve their business goals through innovative technology solutions. With a deep understanding of the challenges facing the industry, I am dedicated to delivering exceptional customer service and building long-lasting relationships with clients.My expertise includes developing strategic account plans, managing sales cycles, and identifying new business opportunities. Driving revenue growth and exceeding sales targets, and I am committed to delivering measurable value to my clients.

As a Sales Team Leader I manage a team of individuals who focus on providing software solutions for Health and Social Care sector.My key responsibilities are managing the teams day to day input and output towards their individual and team target with the use of Salesforce dashboards and daily focus on KPIs and targets to bring out the best end results. Introducing new systems and ways of being more efficient. Working on Various projects as a leader tosupport the team and the function to be successful.

Focussing on Mintsoft, help online retailers (eCommerce), fulfilment houses and third-party logistics companies (3PLs) implement Order Management and Warehouse Management Systems to automate and manage their inventory, orders, and shipping, with the ability to track customer orders and inventory levels, generate shipping labels, and even automate the shipping process. Also, Delta WMS, our flagship warehousing, pick pack and ship software solutions, Delta WMS and Delta BOND, used by 100's of UK and European 3PL's, retail and wholesale distribution warehousing operations.

Helping Construction businesses to improve the accuracy and speed so more time can be spent sending enquiries, managing subcontractor relationships and over viewing projects. Ultimately making it more effective and easier to manage.

This challenging role requires me to manage and coordinate various project activities that demand attention to detail and initiative.

Fast paced working environment dealing with renewals. This requires excellent communication skills, ability to overcome customer objections and focus on customer satisfaction

This role requires me to utilise my outward customer and communication skills. I have had to learn how to identify customer requirements and provide suitable and complex products that match a customer’s needs in a language that a client understands

I worked in a convenient store replenishing stock, working at the tills, dealing with customers, date checking and keeping the store tidy at all times. I covered various shifts to get myself familiar with Sainsbury's and its processes.