Held ground secondment position for a year Actively involved in a number of events involving the press

* During ground placement worked in the Events management team * Responsibility for managing a number of events such as Goodwood Festival of Speed for Gold Card Holders * Worked closely with the Events team on a number of significant Virgin Atlantic Events * Regularly used as part of the Virgin Atlantic Events team

Employed as a Cabin Service Supervisor (On board Manager) for Virgin Atlantic Airways having up to 8 direct reports with full duty of care to care from check-in to arrival on final inbound sector. Responsible for safety, on-time performance, compliance and escalation for any customer complaints queries.As on-board manager completed the crew assessment forms for specific corporate behaviours (competencies)Used by Virgin as a customer service ambassador working with other members of the virgin group such as Virgin Media to highlight service improvements and service excellenceUsed regularly by the Press Office and Events Management team for significant public events including the pictures and television shots for the England sport teams. Show less