* Completed 450 hours of volunteer hours. * One year experience of conducting case management; responsible with linking clients to resources. * Proficient in creating service plans and goals for clients who are demonstrating behavioral problems. * Proficient with the Diagnostic and Statistical Manual of Mental Disorders. * One year experience with monitoring services for children that demonstrates behavioral problems.

* Educated youth ages 12-15 on social skills to assist them to effectively communicate with their peers in positive ways. * Presented life skills to help youth ages 12-16 become responsible; educated them on money management and creating a resume for future careers. * Assisted youth ages 7-13 in academic programs to assist with their studies; responsible for tutoring them. * Created activities for youth ages 8-12 based on researching a policy and how that impacts our society.

* Greet customers entering establishment. * Answer customers’ questions, and provide information on procedures or policies. * Process merchandise returns and exchanges. * Issue receipts, refunds, credits, or change due to customers.