My core strengths include:- Developing impactful training strategies that align with organizational goals- Conducting needs assessments to identify skill gaps and create targeted learning solutions- Facilitating interactive workshops, webinars, and in-person training sessions- Measuring training effectiveness through data-driven analysis and feedback- Coaching individuals and teams to promote personal and professional growthI thrive on creating positive learning… Show more My core strengths include:- Developing impactful training strategies that align with organizational goals- Conducting needs assessments to identify skill gaps and create targeted learning solutions- Facilitating interactive workshops, webinars, and in-person training sessions- Measuring training effectiveness through data-driven analysis and feedback- Coaching individuals and teams to promote personal and professional growthI thrive on creating positive learning environments where employees feel empowered to improve and contribute to their organizations' success. Show less

Working with company leadership to define project objectives, processes, policies, procedures and rules. Explaining policy implementation to fellow team members. Providing feedback to clients regarding the current workflow. Teaching or training the new hires and the current the team members for the update and knowledge gaps. Reviewed auditing from Quality team, to find out the knowledge gaps of the team members to prepare the targeted training for the team members.

Assisting Client to solve the issue that Client Facing, Escalate the issue to Specialist team. Giving the best service to client. Live Chat, Email and Outboun call.

Prepare the content that teams need to adding to the website, Publish to social media pages. Checking the Content from the teams add to the website, Make the update content in the website, Make sure all the content in the website following SOP.

Contact & negotiate with the clients, make a deal with Client, Manage the communication between different departments including Harbourmaster, Custom, Imigration and others. Clearance all documents related to Ship & Cargo, Revise SOPs if they are to be revised, Make Operation Report

Responsible for all navigation and safety equipment on board, Responsible for cargo (cargo handling) and Maintenance on board & Make Morning Report, Monthly Report, Quarterly Report and Anually Report.

Responsible for shipping safetyand all crews member & Make the seaworthy & always coordinate with HO about movement of the ship.

Find and build good comunication to every customer and good understanding of the customer needs in order to provide the best solution for the customer satisfaction, meet & call customers to offers a variety of Insurance options that are suitable for the customers also help customers make claims and solve insurance problems that customers have.

Offer and sell as many products as possible