Hans Chang Email & Phone Number

Taipei City, Taiwan

ShopBack Mart provides a way for consumers to earn cashback by uploading their receipts from offline purchases.- Led the commercial team of an offline affiliate marketing business unit to drive growth, overseeing business development, account management, and marketing initiatives on both the demand and supply sides.- Established partnerships with FMCG brands using innovative OMO marketing solutions, resulting in 2.8X YoY revenue growth and a 59% YoY increase in profitability. - Developed effective strategies for user acquisition and retention through marketing activities, while also broadening partnerships with media agencies and retailers by enhancing product solutions.

foodpanda is a leading online food and grocery delivery platform in Asia owned by Delivery Hero.- Grew retail partners and online assortment across categories ranging from groceries, health, beauty, and more in 11 APAC markets.- Led projects to enhance profitability metrics for strategic accounts, achieving a 51% improvement by optimizing commission rates, basket size, delivery coverage, and marketing incentive structures.

Taipei City, Taiwan

- Led the grocery delivery vertical, managing sales, partner operations, and growth strategies to maximize annual orders, GMV, and P&L.- Increased GMV by 202%, achieving an 88% rise in profitability.- Built and led cross-functional teams of 25 members, including business development, sales operations, account management, category management, and vendor operations, to deliver results.- Partnered exclusively with 4 major convenience stores within 10 months, e.g., 7-Eleven and FamilyMart, etc., and became the only delivery platform to partner with 3 major hypermarkets and 2 personal care brands, e.g., Carrefour and Watsons, etc.- Spearheaded the launch of a 24/7 grocery delivery service in Taiwan.

Taipei City, Taiwan

- Led the restaurant sales and sales operations team to expand the delivery market across Taiwan and was responsible for the number and variety of new delivery partners in the F&B industry.- Improved the average productivity of the restaurant sales team by 27.5% and broke the best performance record in 15 countries in the group with an achievement rate of 166%. - Expanded the sales team from 4 to 31 people while developing the diversity of restaurants and increasing the inventory by 10 times.- Increased the operation coverage rate steadily by launching food delivery service in the new areas including 5 cities and 39 districts across Taiwan.

Taipei City, Taiwan

Taipei City, Taiwan

Taipei City, Taiwan

Taipei City, Taiwan

- Made cold calls and pitched to the clients in the higher education industry to develop new business of cloud storage and live streaming services.- Hit and exceeded sales KPI by 20% by delivering solutions to 3 universities.

Zhunan Township, Taiwan, Taiwan

- Monitored the incoming quality and ensured the smooth process of pilot production.- Successfully made two sizes of LCD products go into mass production.