- Efficiently process customer orders by recording product requests and utilizing Excel for accurate order drafting.- Utilize QuickBooks to create estimates, sales orders, invoices, and packing slips; manage and track inventory across four warehouses, and facilitate inter-warehouse transfers.- Strategically plan and optimize delivery routes using Samsara, providing accurate ETAs to customers and internal teams.- Prepare Bills of Lading for all shipments, and coordinate next-day delivery routes with the operations department to ensure timely and efficient dispatch.- Source and generate quotes for over-the-road and rail transport from third-party logistics providers for deliveries beyond the Tri-State area.- Create purchase orders and Bills of Lading for third-party logistics companies, and generate pick lists to guide warehouse workers in fulfilling customer orders.- Conduct follow-ups to monitor order progress, address any issues, and ensure seamless communication between customers and the team for ongoing and new orders.

- Studying Accounting - Pursuing 150 Credits - Graduation Date - May 2025

- Managed inventory levels and stock replenishment using QuickBooks, ensuring optimal stock levels to meet customer demands and minimize excess inventory costs.- Conducted regular physical inventory counts and reconciliations to maintain the accuracy and reliability of inventory records, utilizing both manual counting and electronic inventory management systems.- Coordinated with manufacturers to ensure timely delivery of goods and resolve any issues related to quality, shipment delays, or product availability.- Interfaced with service dealers and clients to understand their requirements, provide product information, and address any inquiries or concerns promptly and professionally.- Processed invoices accurately and promptly, ensuring compliance with billing and payment terms, and resolving any discrepancies.- Handled incoming emails and phone calls, providing excellent customer service by addressing inquiries, processing orders, and resolving issues effectively.- Managed the packaging and shipping of parts using UPS or third-party logistics providers (3PLs), ensuring shipments were prepared correctly, tracked, and delivered on time to meet customer expectations.

-Supervise staff during various inbound, city and/or outbound freight operations-Ensure production goals are met by managing tonnage, payroll and other administrative functions-Plan hourly employee schedules to meet daily operations goals-Enforce all company, FMCSR, OSHA and DOT policies, rules, regulations and laws-Coach, train and develop employees in a manner consistent with company policies-Act as a champion of our values, demonstrating them and holding your team to the same high standards-Promoting a safe working environment on the Dock/ Office -Inspect equipment in order for dock workers and other associates are safe-Generate daily reports for higher management on daily performance, tonnage, city routes, etc.

- Contact clients to verify their personal information, test dates, results, and insurance information. - Enter data into Excel, LabGen, and GoMyra to organize, detail, and process the data for each client- Averaged about 80-120 calls a day as well as follow-up emails and letters sent home- Ensure compliance with HIPAA regulations and requirements

- Connecting with current and past clients for feedback on the services and pricing as well as the performance of the products- Seek new clients and build relationships in Northern NJ - Schedule maintenance fixtures, and new product installations for all new and existing clients - Conduct surveys on current and past clients on the pros and cons of the services and how we can better help them in their experiences about us and the products we offered

• Meeting individually with clients to determine their financial objectives, risk tolerance, income, expenses, and assets• Offering strategic advice on products and services, such as investments, insurance coverage, and debt management tools• Preparing financial documents, such as income projections and investment reports• Maintaining compliance with all rules and regulations in the financial industry• Identifying and pursuing potential clients to maintain a strong client base

Mason Frank InternationalTelephone: 646 540 7547 (ext. 7547)Email: j.mimini@masonfrank.comMason Frank International is the leading global provider of high-calibre permanent and freelance Salesforce professionals across all stages of the CRM lifecycle, from discovery to post-implementation. Since 2010 we've established an exceptional reputation for connecting top Salesforce professionals with excellent opportunities in the market.Our offices in the United States, the United Kingdom, Germany, Spain, the Netherlands, Singapore, and Australia provide unrivalled global recruitment for professionals with Service Cloud, Sales Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, or CPQ experience. By focusing solely on Salesforce, our consultants are genuine experts, meaning they not only fully understand the market, but have built solid, exclusive relationships with the widest range of vendors, customers and specialists looking to progress their career. I head up our teams that recruit for permanent and contract Salesforce professionals across the Mountain and Pacific time zones.Roles we typically recruit for:* Salesforce Developers * Salesforce Architects * Salesforce Administrators * Salesforce Business Analysts * Salesforce integration experts (Data and Systems integration) * Salesforce implementation specialists * Salesforce Testers * Project managers/CRM Managers/Program Managers * Marketing Automation specialists – Eloqua, Pardot, Exact Target, and many more * Any other Salesforce-related needsIf you're looking for your next role or recruiting talent for your business, in the state of Massachusetts please feel free to contact me via LinkedIn or 646 540 7547 (ext. 7547). I look forward to connecting with you! Check out www.masonfrank.com, follow our Mason Frank LinkedIn company page, and connect with me on LinkedIn for the latest Salesforce updates

• Maintained a clean and safe workspace for myself and the customers• Minimized waiting time for the customers by executing orders through scanning their items • Persuaded customers to perform an online survey on my performance as well as their experience

• Assisted customers with placing online orders and guided them through the process of tracking their shipment• Scheduled and Executed phone calls and emails for the customers notifying them on the status of their order • Collaborated with associates at all times to maintain a clean workspace and provide customer service

- Administered and Advised students with last names (A-He) - Assisted the professor to maintain a safe class where everyone is engaged and expressed their ideas - Recorded student grades, grade assignments, communicated through scheduling emails as well as provide feedback to the students- Prepare students for Mock Interviews and help understand the feedback from clients - Facilitated meetings with students outside of office hours in order to answer other questions or help with assignments