William Brisendine Email & Phone Number

Irving, Texas, US

Direct all aspects of Information Technology including strategic planning, application development, vendor management, identifying and implementing new technologies, and assuring active IT support for the organization. Responsible for annual budgets and maximizing IT resources. Participates in annual FISMA and HIPAA audits by serving as the technical.

👨‍💻WHAT I DO: I alleviate technology headaches for Small to Medium-sized businesses by providing technical consulting, IT management, and the procurement of technical services. I do it by leveraging 20+ years of experience managing corporate networks, providing technical consulting, and building relationships with vendors that are experts in their.

Plano, Texas, US

NCC Data is a DFW based managed IT services provider that offers customers IT Consulting services, Network Monitoring services, and Disaster Planning so you can rest assured your network and data are secure. NCC Data has become a leading managed IT services provider because of their attention to their clients, the skill level of their engineers, and their.

Mesquite, Texas, US

• Manage a team of I.T. professionals that provide internal support to over 150 employees. Directly responsible for the responsiveness and administration of 215 Windows desktops, 35 Mac PowerBooks, 40 Parallels Virtuoso.
• Consolidated multiple file servers into one 138TB Super Micro SAN running Server 2012.
• Reduced the overall hardware footprint by administering Physical to Virtual (P2V) migrations.
• Applied Windows Server 2012 R2 Hyper-v servers running in a clustered environment.
• Implemented new helpdesk software and SLA agreements increasing response time by 75%.
• Migrated 170 Exchange 2003 mailboxes to Office 365.

Tampa, FL, US

• Provided daily management and maintenance of critical business applications, IT infrastructure, and back-office systems to clients in the central region. Provided remote diagnosis of problems before they occurred and.
• Administered Windows 7 refresh consisting of 35 workstations for a client in the DFW area.
• Provided remote managed services to U.S. clients according to company SLA.
• Migrated 40+ local email profiles to Office 365.
• Participated in refreshing software configurations and asset tagging of over 250 workstations for ready mix plants located in the southeast U.S.

Carrollton, Texas, US

• Transformed and turned-around a failing network by utilizing the latest Microsoft technologies. Continuously manage an evolving technology roadmap by keeping projects in line with available technical resources and.
• Implemented VOIP technology yielding a savings of $15,000 over a three year period.
• Migrated company from Exchange 2003 to BPOS (Office 365).
• Transitioned a Windows 2000 server environment to Server 2008 R2 running RDS.
• Improved communications through the implementation of Microsoft Office Communicator 2007.
• Managed the complete infrastructure build out of two remote offices including network design, hardware installation, and CAT5e wiring.

Richardson, Texas, US

• Installed, configured and upgraded Windows desktops and servers. Provided telephone, remote and face-to-face end user support for hardware/software issues. Directly responsible for all IT infrastructure, including.
• Transformed a Novell environment into a client-server based network, utilizing Microsoft’s Terminal Services and Thin Client architectures.
• Converted an environment running Novell GroupWise Collaboration software over to Microsoft Exchange 2000.
• Installed and configured Microsoft Dynamics CRM 4.0, resulting in a positive impact on sales revenue and customer relations.
• Imported Microsoft Dynamics NAV data into Dynamics CRM and trained end users on how to interact with customer records and successfully convert prospects.
• Successfully migrated from a Visual FoxPro accounting package to Microsoft Dynamics Navision ERP solution meeting 100% of the Go Live target date.

Bachelor Of Arts - Ba, Computer Art & Design

Computer Science

Advacned Diploma, General Education