•Part of the management team involved in the establishment of a new restaurant•Stock management, cash control, team training and rostering •Policy implementation and control •Customer service •HR and GDPR compliance•Full cycle recrutiment and selection

•Management of a caseload of 100+ customers, advising on long term job options and offering practical solutions to overcome barriers to employment•Delivering group information sessions•Job coaching long term unemployed customers referred by The Department of Social Protection•Providing In work support services to assist customers once they return to the workplace•Administration and adherance of compliance requirements •Use of Salesforce as a CRM tool

•Assisting senior management and mobilisation team in the implementation of two new units within Cork Airport.•Providing a point of contact between Aramark and Cork airport operations•Preparing rosters based on high/low peak trading periods •Developing a rapport with new suppliers and developing processes to facilitate stock management within the units•Strong proven ability to adapt to change brought on by the transfer of business between two multinational companies •Full cycle recruitment and selection of new team members •Proficient in the use of MICROS for front of house till operations and back office sales reporting/analysis

•Reporting to the Operations Manager•Responsible for management of a team of 70 associates including 6 Shift Leaders•Ensuring a high level of customer service is delivered throughout all aspects of the operation•Monitoring stock and engaging in monthly stock takes •Identifying peak business times and aligning staff rosters accordingly•Liaising with HR in dealing with individual coaching/performance appraisals, training and investigation/disciplinary hearings.•Management and motivation of a team to achieve sales targets and ensure service levels are in line with the organisational goals, team quality and compliance. •Ensuring cash supplies are monitored on a daily basis and sign off on staff cash handling, training and discrepancies.•Liaising with Human Resources, Accounts, Senior Management and other business partners including property landlords and vendors.

•Member of national sales team responsible for a number of aspects of business to business sales.•Supported the customer service agents with the technical aspects and performance of each product to ensure customer needs were effectively and efficiently met.•Responsible for face to face customer service requiring a wealth of technical knowledge with the ability to build a strong rapport with business owners and managers•Stock ordering, merchandising and visual merchandising of business units. •Adhering to sales targets and other KPIs