Effectively created Shared Services organization of multiple teams - Traditional and Specialty Pharmacy applications, RightSource line of business, $3.2 Billion portfolio under Health and Wellness vertical of Humana Inc., A Fortune 100 company.Responsible for following areas,- Portfolio/Program Management- Release Management- Environment Management- Build / Deployment Management- Code / Configuration Management- Performance Tuning and Management- Test and Defect Management- Process Improvement and Governance• Managing team of 40+ including IT leaders like Release Manager, Environment Manager and Test Manager along with global outsourcing resources.• Managing Shared Services functions for $15M+ portfolio per year across numerous product lines• Successfully managed multiple large IT releases and programs• Implemented Devops model that led to significant quality improvements and cost savings• Institutionalized Process Improvement and Governance model for RSIT delivery efficiency and gained 32% productivity in 1 year• Partnered with Business stakeholders and IT vendors to create road-map strategy for RightSource to support 40% YOY (year-over-year) growth. • Partnered with business and operations stake-holders to institute and implement process improvements to mature the RightSource business from start-up to mature company.• Instituted governance model to manage code versions, code merge process, configuration management, RSIT release delivery, Test Management and environments across Humana custom codes and vendor releases. • Designed Shared Services Organization delivery teams to be effective and increase efficiencies and comply with Business / RSIT core delivery • Partnered with IT stakeholders for release delivery involving external customer facing applications like RightSourceRx.com e-Commerce site and mobile application.• Negotiated contract with global outsourcing vendors and saved several Millions dollars to increase bottom lines.

Managed testing delivery and processes to MDHIX program.-Weekly MDHIX Dashboard reporting for steering committee-Test Management-Environment Management-SOA Testing solution and framework-Multi tier integration solution and validation

- Heading Testing Organization at FEP ASU, CareFirst BCBS- Building Testing Organization and Processes for QA and Testing delivery- Establishing roadmap for quality delivery of Products and Services- Over all QA and Test Planning and Management

• Test panning & management and insure that all testing deliveries are made on time and within budget• Creating different testing documents like test strategy document, test plan, test index and results, traceability matrix, test case document etc.• Creating dash board report and bi-weekly report on a weekly basis for the management• Sorting differences between development team and test team. Taking care of clarification sent by testers and developers.• Acts as the liaison among SME, testers, Developers, Project Manager and Program office• Ensure the timely delivery of different testing like Functional, Regression, Load/Performance, Production Qualification and Web Services testing and guarantee testing coverage & validation of functional outcomes• Offshore Management and Vendor Management for testing activities• Mentoring other test analysts and test lead and conduct their performance appraisal. Also establish their career path/growth.

--CareFirst BCBS (July 2007-ToDate)--Pfizer Inc. (Aug 2005-July 2007)Represented Keane Inc. at Pfizer and currently at CareFirst BCBS as Test Management Professional.Taken care of senior role at these clients and delivered various testing projects successfully in their testing organization.Managed Off-shore, On-site and Near-shore delivery model.

• Test automation analysis, planning and design of regression suite using QTP 8.2• Development of Master Test plan, QTP automation guide lines, defect management process document• Estimation / tracking for test execution and script development (Manual & Automated)• Issue management activities like analyze, trouble shoot and resolve conflicts/ambiguities• Addressing technical issues involved in the application and QTP/loadrunner script development with the team members/developers • Addressing project issues with the management in weekly project leads meeting and creating weekly report using Quality Center 8.2• Creating different document and matrices like testing log, testing incident report, defect analysis matrix, test coverage matrix, tractability matrix, defect resolution efficiency etc.• Creation of XML template for web services and performing web services testing with in-house developed tool WEST

• Test automation analysis, planning and design of regression suite using winrunner 7.5/7.6 & QTP 8.0• Estimation for test execution and script development for the new functionality• Defect Management• Addressing technical issues involved in the application and winrunner/QTP script development with the team members• Creating different document and matrices like test log, test incident report, project status report, test closure report, defect analysis matrix, test coverage matrix, tractability matrix etc.• Testing environment administration and management like software’s / hardware’s / application installs & updates and its usages, access privileges & user-Ids, Test data setup & maintenance etc.• Creating processing plans as applicable, tracking the progress and handling ticket/issue assignment, working with front end environment owners to resolve issues, perform initial analysis of issue before sending to development team / support

• Test automation analysis, planning and design of regression suite using Quick Test Pro 6.0 with .Net Addin• Performance bench marking using Loadrunner 7.6 and performing Load / Stress testing using Winsock & SOAP dual protocol in Loadrunner 7.6• Creating test script, test case and test scenarios to insure the test coverage• Development of the regression test suite in Quick Test Pro and establish test bed• Design and development of reusable actions in QTP and baseline the global repository file• Estimation for test suite development, execution and script development for the new functionality• Defect Management using test director 7.6i• Addressing technical issues involved in the application and QTP script development with the team members• Creating different document and matrices like test log, test incident report, project status report, test closure report, defect analysis matrix, tractability matrix etc.

• Prepared Test Plan and Test strategy document and defined processes for performance testing and application fine tuning• Prepared performance testing check list and performance test cases and test scenarios fulfilling the business requirement of the system• Defined the process for actual testing, defect reporting and fine tuning of the application• Identification of critical path in the different modules for performance testing using Loadrunner 7.51• Script creation of the critical functionality’s of the modules (performance testing) using Loadrunner, creating Loadrunner scenarios and its execution and also analysis of the log and result• Root cause analysis and creation of different defect status report• Sorting differences between development team and performance test team in order to execute application fine tuning• Reviewing performance test log and writing performance test incident report and creating performance test summery report