Vicky Wylie (Spencer) Email & Phone Number

Lancashire, England, United Kingdom

Lancashire, England, United Kingdom

United Kingdom

North West

Selling the Altham's fantastic products.

Merseyside, Preston, Wigan, Blackpool, Morecambe & Cumbria Area

• To actively drive sales and increase brand awareness over the 15 sites under my area • Pay particular attention to sites in sales decline, creating marketing strategies to manage the site back to growth. Also work towards area’s year budget of 21 million. • Understanding of Weekly Area Sales Figures, KPI’s, Budgets, Forecasting, Menu Analysis, update regular Marketing & Business plans

Ormskirk Lancashire

• Research and identify new wedding and conference business in line with hotels business plans/budgets• Co-ordinate and manage all functions, including Managing events team • Organise and carryout client meetings regarding their function bookings, also show rounds and Fam trips for key bookers and main decision makers• Develop strong local product and competitor knowledge• Attendance at networking events, exhibitions & local events• Host regular wedding fayres, open days/evenings and networking events• Exceed agreed appointment levels• Actively encourage a ‘Sales culture’ within the venue• Complete weekly / monthly activity reports / Trackers• Attend and present at Weekly / Monthly Hotels sales meetings and Cluster meetings and produce a weekly sales tracker to operations manager • Work closely with General Manger to prepare hotels annual business plans and rolling 3 monthly sales and marketing plans• Monitor and control departmental costs to ensure they are kept in line with Callovers /P&L/budgets

Aughton Lancashire

• General duties of running the reception department • Managing & developing the skills of my team • Keeping rates in line with local competitors and controlling the occupancy & revenue for both hotels while working to targets and budgets • Regular updates of the TPI sites with availability and relevant rates • Maximising accommodation revenue and managing the reservations department• Updating hotel accommodation section of the website• Sourcing and improving on current systems and procedures • Liaising with maintenance as to the external & internal appearance of the building • Managing the housekeeping team including monitoring the accommodation standards and chairing the monthly meeting with the supervisors and team • Complete reception, housekeeping and night porters rotas plus control budget for wages • Complete administrative and daily banking duties • Complete monthly stock takes for reception and housekeeping • Represent my department in operations and head of department meetings • Work alongside the sales team to increase business and attend weekly sales team meetings • Run weekly duty manager shifts • Interact with all heads of department and other senior company personnel• Regularly attend Sanguine regional meetings at various group hotels situated around the country – sales meeting, further training and gain more ideas – experience • Recruitment and training of staff