Victor Avila Email & Phone Number

Burbank, California

Disney Site Burbank

• Responsible for Macintosh Support at DATG (Disney ABC Television Group).• Provide Technology recommendations for business units such as Disney Channel, Disney JR, Disney XD, ABC Family, and ABC Entertainment Group.• Managed successful Leopard to Snow Leopard migration for 3800 and 3900 W. Alameda buildings.• Business unit testing of Mac OS X Lion for DATG. (Successfully approved.)

•Establish company standards for software and hardware products.• Manage technology refreshes for Warner Bros Business units.• Manage Ad hoc technology requests from Warner Bros Business units, evaluate business requirements and recommend technology products to meet those requirements.• Maintain relationship with vendors such as Apple, HP, Sarcom and Insight, which are invaluable in accessing information and timely support.• Resource for Macintosh expertise.

• Establish company standards for software and hardware products to save the company time and money in hardware and software acquisition.• Installed and configured two Altiris Deployment servers and two Apple Xserve servers for development and management of standard and custom departmental desktop images.•Provide analysis of current and future computer industry trends and make recommendations for well-informed management and procurement decisions.• Learn and evaluate new hardware and software products and provide the benefit of that research to assist MIS Analysts for computing recommendations. • Company resource for Macintosh expertise.• Provided documentation and configuration instructions for applications such as Adding Mac to AD, Cisco/Aventail VPN clients, Entourage mail client, and Apple Remote Desktop.

• Established company standards for software and hardware products.• Provided analysis of current and future computer industry trends and made recommendations for well informed management decisions. • Recommended solutions for business computing needs to IT and Engineering departments.• Write Product reviews as well as technical documentation for field Techs.• Maintained vendor relationships.• Supported and maintained two servers for our department. (AppleShare & Novell 3.1.2)• Provided hotline support for various products.•Learned and evaluated new hardware and software products.