• Accelerated Start-up Growth: Tripled revenue and increased clientele by 62% within one year during the start-up's critical growth phase.• Product Development: Led the creation of new modules (Patient Engagement, Pain Management); Managed and optimized 10 existing modules as the lead mediator in a cross functional team• Executive Collaboration & Account Management: Managed 500+ leads on a CRM software; Presented quarterly revenue forecasts, cash flow reports, and strategic roadmaps to Executives.• Team Leadership: Supervised a team of 5, contributing to surpassing 1 million patient encounters.• Strategic Expansion & Business Development: Collaborated with the CEO to develop and implement international expansion strategies, a Freemium model, and long-term growth plans.

• EMR System Implementation: Led a cost-benefit analysis and change management plan to implement a unified Electronic Medical Records (EMR) system at a local community hospital. Developed a comprehensive tool to measure post-transition efficiencies and physician productivity.• M&A Due Diligence: Conducted competitive intelligence, market research, and due diligence for potential Mergers and Acquisitions (M&A).• Business Planning: Developed comprehensive business plans for initiatives such as a Transplantation Center and Patient Engagement & Loyalty Programs.• Quality Management: Oversaw Joint Commission readiness and quality standards across 120+ outpatient facilities within the health system.• Supply Chain Optimization & Consensus Building: Mediated between physicians and administrators to successfully execute the hospital-wide adoption of a new Supply Chain software for the surgical department; Led data analysis and project planning to ensure a smooth implementation.

• Change Management Leadership: Secured executive buy-in for system-wide change management initiative, to revamp the client-facing consulting platform• Portfolio Project Oversight: Managed and monitored multiple portfolio projects for the company’s top two clients, ensuring timely and successful completion.

• Business Plan Development: Created a business plan for Iranzi, Kigali’s (Africa) first accessible midwifery clinic, resulting in cost-effective maternity service packages that saved patients 16.8% and increased clinic profits by 46.4%.• Operational Model Optimization & Analysis: Designed an operational model and conducted a sensitivity analysis for a perioperative pain clinic, leading to reduced re-admissions and shorter patient stays.• Product Discovery & Market Strategy: Identified market opportunities and readiness, pricing strategies, and adoption trends for an experimental, non-invasive medical technology targeting Parkinson’s disease.

• Access Control System Implementation: Managed the mapping, planning, and assessment of a new access control system installation across a 5-story hospital, enhancing security and optimizing movement efficiency.• Outcomes & Revenue Management: Oversaw monthly outcomes and revenue projections for all clinical service lines, while collaborating with service line leaders to align short-term goals with the strategic vision.• Patient Behavior Analysis: Developed a custom survey to analyze patient behavior and Social Determinants of Health, providing valuable insights for strategic planning.

• Digital Bacterium Model Development: Created a detailed digital model of a bacterium to improve the accuracy of laboratory experiment predictions.• Infection Prevention Research & Strategies: Conducted extensive laboratory research on biofilms to develop strategies to mitigate nosocomial infection risks.

• Observed processes in patient sample collection and testing, and conducted a detailed study on the process-flow progression from disease diagnosis to prognosis