* Booked appointments via telephone or in promotions, Banked daily cash/cheque takings and invoices * Greet and meet clients and complete book in * Placed orders and collected payments, filing document and general admin * Chasing clients for unpaid orders and processing correct documentation, resolved payment and customer issues

* Successfully prioritised new employees (including TUPE) security screening by BS7858 Standards. * Note taker at Disciplinary, grievances and investigations. * Handled new starters, TUPE transfers, leavers, credit and SIA licence checks ad training. * Involved in recruitment, employee selections and details for interviews. * Generated new starters and TUPE transfer packs, contracts, job offers, inductions documents and external references. * Organised induction for all new prospective employees. * Ensured each employees personnel file met company standards, legal requirement and updated regularly. * Usage of in house systems (TimeGate and Pass) for excising, new employee’s and TUPE transfers. * General reception duties and telephone liaison. * Updated visa documents by following legal procedures. * Assigned task from HR manger E.g. Reports (Excel), updates, TUPE information, and change of contract, pay rates and other pay related elements. Show less

* Ensured customers pay tenancy payments to agreed terms and proactively resolved credit issues * Chased overdue payments, updated/changed bank details and invoices * Allocation of monies received daily, via debit and credit cards and postal cheques * Reconciliation of accounts and month end reports highlighting major issues * Resolved payment issues and arranged direct monthly payments (Mainly for mobile casino company) * Provided customer service to a broad base of clients (inbound and outbound) * Dealt with customer focused queries for 8 companies (Syntelate) * Completed documentation and documented packs for various different campaigns and Team Leader