Lead a team of 8 assistant managers and 150+ amnesty associates on all 4 shifts -Partnered with Amazon Robotics and other sites in the region during Peak 2020 to optimize the site’s robotic floor efficiency as well as share best practices to other sites -Operated as robotic subject matter expert and spoke on behalf of the building during any floor health related Severity 1 or 2 conference calls

* Use personal selling strategies to increase sales revenue while providing excellent customer service * Keep detailed inventory records to avoid excess inventory costs or shortages on products * Create digital advertising material * Maintain workplace cleanliness and organization * Other small business tasks

Provided exceptional customer service to every customer that visited the storeUsed problem solving skills to identify and correct any issues with customer devicesDrove sales dollars by activating new lines of service and selling accessories

* Provided premier customer service to every customer * Always maintained workplace efficiency * Operated a Point-of-Sale (POS) system * Organized product on shelves in accordance to First In, First Out (FIFO) * Always looked for opportunities to reduce inventory shrinkage

Oversee entire Under-the-Roof operations and lead team of 10 Area Managers to maintain a high bar for safety, attendance, retention, quality, and productivity -Build and execute productivity plans through forecast reviews, determining staffing/hiring needs Collaborate with support teams including Safety, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives -Participate in process improvement initiatives by utilizing Lean Six Sigma methodology -Create and implement weekly A3 mechanisms for improving building safety, cost, and associate experience

* Participate in marketing efforts through social media and distribution of physical marketing materials * Facilitate partnership among grocery chains aligned with the Shipt company objectives * Travel to various launch cities across the U.S. to upskill, coach, and mentor new Shipt contractors * Independent Contractor working as a Personal Shopper * Data entry of products at partnered Costco stores

* Manage a team of up to 115 associates * Coordinate daily operations and responsible for the safety and overall performance of a large team of stowers in a fulfillment center * lead various process improvement projects