Overseeing daily operational matters to steer the recruitment, evaluation and conversion of applicants to International Cohort-Based Masters programs. Coordinate and monitor reports to identify variances and trends that inform strategic enrolment initiatives.

• Reporting to the Director of CEPE, as well as indirectly to the Team Leader of Academic Partnerships, I carried out all administrative tasks essential to the delivery of the Master of Mechanical Engineering – Automotive program. The student body consisted primarily of international students.• Duties included development of the master schedule for course sequencing, determination of instructor and GA/TA needs for each term, collaborating with the Registrar’s office to schedule classes and corresponding labs, facilitating student registration, orientation of new students, and clearing of conditions associated with admission.• Assumed direct oversight of the Student Advisory Council (SAC), consisting of 6-8 elected members from the M.Eng. Auto program, as well as one student employee. Provided support and guidance in the planning and execution of SAC events, such as the Career Discussion Panel, gravity car races, and professional development workshops.• Organized and executed numerous events, including industrial tours, orientation week for new students, and poster presentations.• Provided registration and onboarding support for five Facilitated programs: Applied Computing, Medical Biotechnology, Applied Economics and Policy, Actuarial Science, and Education (all are professional Master degree programs).• Created, updated and maintained our social media presence, including CEPE websites using Drupal, as well as Facebook pages.

Created a revitalized Job Search Strategies workshop series, including both basic job search activities as well as advanced techniques such as networking, cold calling, utilizing social media and other advanced strategies.Conducted customized, one-on-one consultations with students regarding a variety of career readiness initiatives.Implemented a student volunteer program to help support upcoming and ongoing departmental events, in exchange for co-curricular acknowledgement.

• Reporting directly to the CEPE Director, I facilitated the application and admission process for the following course-based Master's level programs: Mechanical Engineering (Automotive), Applied Computing, Education, Medical Biotechnology, Applied Economics & Policy, and Actuarial Science• Acted as primary liaison with prospects, applicants and faculty with regards to the admission process and potential eligibility; communicated processes, policies and official documentation requirements to individuals whose first language is not English• Assessed, scrutinized and verified all supporting documents submitted as part of a Graduate application, such as transcripts (domestic and international), language proficiency scores (IELTS, TOEFL, etc.), passports, letters of recommendation and information release forms• Delivered recruitment webinars about CEPE programs to global attendees, provided pre-assessments to potential applicants, and responded in a timely manner to both telephone and email inquiries about our programs and eligibility requirements• Advised and assisted in the creation and maintenance of materials (i.e. fee schedules, offer checklists, Training Passport, CRM forms), in collaboration with colleagues and Co-op students• Provided support to the Program Administration team; attended Orientations, Convocations, and student appreciation events• Ensured that confidentiality policies were adhered to at all times, by verifying the identity of applicants over the phone and ensuring the appropriate information release documentation is on file before providing sensitive information to any third party• Tracked and analyzed historical application data; reported enrollment numbers on a weekly basis and tracked capacity of upcoming intakes• Adhered to eligibility criteria as established by the Ontario University Registrars Association as well as our institutional processes.• Managed University of Windsor web content, using Drupal

• Promoted to Director of Admissions in September 2011.• Reporting directly to the Campus President, I managed a team of four to six Admissions Representatives, two Receptionists, and two Student Finance Planners, driving monthly enrolments, revenue and new student starts.• Coached and developed Admissions Representatives to execute relentlessly on company Student Ignition systems.• Counseled prospective students in selecting a suitable career program and ensured all applicants met minimum requirements for admission into the College.• Coordinated and facilitated frequent New Student Orientation sessions.• Participated in the campus’ Save Our Students team, to assist with minimizing attrition.• Assumed the role of our campus Disabilities Coordinator, facilitating the implementation of special accommodations for students with identified exceptionalities.• Designated as the certified management member of the Joint Health & Safety Committee (Level 2 Health & Safety Certification).• Volunteered as a member of the campus Social Media Task Force.• Collaborated with our divisional Marketing team to promote compliant branding, and modified advertising to fit current program offerings.• Coordinated and participated in team outreach activities designed to promote branding, such as trade shows, job fairs and networking events.• Managed the submission and tracking of enrollment documents such as OSSD’s, immunizations, and police clearances.• Supported and managed a large staff through organizational uncertainty, and ultimate closure of business unit.

• Reported directly to the Campus President, and managed a department of two Employment Specialists.• Assisted graduates of various programs in securing gainful employment in their field of study.• Provided one-on-one coaching sessions to map out job searches, plan career paths and set goals.• Conducted mock interviews with students and graduates in preparation for actual job interviews.• Instructed courses in Student Success Strategies, Professional Skills and Career & Employment Strategies, all of which were mandatory soft skills requirements for all programs.• Facilitated workshops and seminars focused around job search strategies.• Launched and maintained the student Igniter Ambassador leadership group, which has since grown to 30+ members• Planned and executed various events including Convocations, Orientations, Career Fairs, Networking After-Hours Meetings, Program Advisory Committee Meetings, and Employer Appreciation Events• Liaised with various contractors concerning facilities-related events and concerns

• Reporting directly to the Office Account Manager and the Director of Branch Operations, I was responsible for assisting the organization in achieving financial objectives through the utilization of effective recruiting and selection techniques• Assisted the Account Manager in generating business through cold calling and developing effective relationships with the executive staff of surrounding facilities; effectively negotiated competitive billing rates• Conducted evaluations and provided direct and constructive coaching and feedback on occupational goals, résumé composition and interviewing skills• Worked in collaboration with regional educational facilities to promote awareness of job placement support and services to recent College and University graduates• Acted as a liaison between employers and candidates to ensure the flawless execution of the hiring process, from qualifying the position to extending offers of employment

• Reporting directly to the District Sales Manager, I was responsible for all aspects of store operations, including, but not limited to, sales performance (fiscal responsibility of $1.3M); wage costing and salary management, financial forecasting; recruitment, training and development; performance management; Health & Safety; visual merchandising; inventory control and loss prevention• Oversaw a staff of 15-20 employees of various job descriptions to ensure all departments operated collectively toward financial success• Implemented sales strategies that enabled the store to achieve 96% of its fiscal plan for 2005, while also ensuring that the store remained profitable by ensuring the justifiable consumption of salaries, and maintained consistently low shrinkage results.• Was called upon to manage two stores in the Windsor area simultaneously, and was able to ensure that both stores achieved their Period Plan objectives• Appointed Training Manager for Southwestern Ontario, and assisted in the training of regional store management to staff other corporate locations in the area. I successfully monitored the development of various members of my own staff that resulted in a total of eight internal promotions out of my store in a two year period.• Was appointed by the District Sales Manager to train other Store Managers on active recruitment practices. I continued to monitor the development of all staff and implemented a Succession Plan for each staff member that was updated every quarter.