Managed all inbound calls from clients and vendors. Performed intake for customers adding them to our database, creating quotes, follow ups and scheduling of jobs.~ Conducted all dispatch duties: planned the routes each day for up to 5 crews, updated notes for technicians to know material and equipment needed for each job. Optimized each crew's day to minimize over time and create larger incomes.~ Performed all back office duties: daily and monthly billing, inventory orders and stocking, income and overhead reports, regular meetings with staff and owners to keep all tasks efficient. ~ Held interviews and provided training to all new employees, conducted employee reviews .~ Personally, assisted the owners in personal and professional tasks.~ Contributed to all in house and outsourced marketing and social media. As well as website maintenance. Show less

Administered entrance ability exam to help assess potential students. Graded their tests and submitted them to the California Academic Board. ~Assisted students in the Learning Resource Center. Duties included but not limited to: checking the student into the center, and helping them locate the required resource material including books, computers, CD and DVD. Maintained inventory of the material ~ Oversaw a student caseload of 300+ increase retention by 15% each semester. Corresponding with students via social media, digital response or one-on-one communications to ensure a positive educational growth environment. Regularly monitored student success and documented their goal. Worked closely with career services and financial aid to help all our students graduate and acquire employment.~ Assisted students with housing either on or off campus. Conducted housing/dorm checks as well as processed proper paperwork for move-in/move-out. Show less