Shop Manager: Auto Repair, Muscle Car Restoration, Operations and Sales

Change and Implementation Management: Lead teams through program/project life cycles, business process improvements, and change management initiatives Data & Systems Administration: SalesForce, SharePoint, Reporting Analytics and Data Monitoring activities for multiple teams and business segments Influence adherence and support of business strategy. Effect organizational growth and continuity, operational risk mitigation, and regulatory compliance activities Directed CPRC data process and SharePoint administration for FED reporting requirements

Change and Implementation Management: Successfully partnered 26+ project workstreams leading many initiatives through execution, content training, and closure Partnered with senior management and vendor (Accenture) to build and implement new business process model for wholesale lending Collaborated with financial leaders and auditors to ensure operational/compliance controls are effective and monitored Directed teams through project implementation, process improvements, and change management initiatives Influence adherence and support of business strategy. Effect organizational growth and continuity, operational and credit risk mitigation, and regulatory compliance activities Training Management: Training and onboarding responsibilities for 200+ teammates in ORL/RIC Wholesale Lending Operations Centers. Successfully rolled out Commercial Credit training program, “Raising The Bar”. Partnered with STU to develop onboarding curriculum for new Business Bankers

Manage servicing workflow for a $750MM nationwide commercial loan portfolio within the SBA, USDA, and Commercial lending compliance framework to include the following: Risk assessment and mitigation of troubled credits negating potential problems emerging Conflict Resolution: ownership/guarantor disputes, corporate structure change disputes, and franchise defaults/disputes Execute collateral/loan modifications & credit assumptions. Review various contracts, appraisal/environmental reports Attend weekly meetings with corporate attorney, senior management, and secondary market team to ensure the Bank’s protection during servicing and liquidation