Responsible for configuration/support of Epic HIM including: hospital coding, deficiency tracking, release of information and Epic Identity (with related applications across the enterprise: physician management, computer assisted coding, etc); Hyland OnBase document content management scanning; 3M, HDM and CAC support. Manager champion for all projects in the portfolio, lead optimization initiatives, facilitate communication with impacted stakeholders, develop resources, and manage the day-to-day activities of the team. Provides planning, analysis, leadership, and oversight of implementation, optimization, and support initiatives within the portfolio of applications. Leads the daily operations of assigned teams and is responsible for human resource activities, budgeting, recruiting, hiring, overall portfolio management, and staff supervision. Works jointly with project managers, application team managers, and other ITS groups to successfully implement multi-functional projects and support departmental/organizational goals. Collaborates with operational stakeholders.

* Managed 15 FTEs (Master Patient Index & Files) * Developed peer-to-peer on-call rotation and improved absenteeism by 90% in the first month * Developed, policies and procedures, job descriptions and unit metric reports * Developed a favorable (10 and 12 hour) shift schedule that reduced departments overall budget by 33% * Managed opened positions, recruitment efforts, compensation, and hiring of permanent and temporary staff * named in the AMA Journal and Publication as key resource in providing consistent comprehensive medical records

Developed automatic assignment of Medical Record Numbers, changing premise based call center concept to service line responsibility improving call response time by greater than 78%; Developed unit employee engagement program, resulting in a 58% decrease in turnover. Managed opened positions, recruitment efforts, compensation, and hiring of permanent and temporary staff

* HIM Certified - ROI, Coding, Deficiency Tracking * Dragon Medical One Administrator * Provide support as an EPIC HIM subject matter expert for the design, hands- on build, validation, and * implementation of EPIC systems * Identify and resolve systems issues, along with root cause analysis and the creation of preventative process improvement measures. * Coordinate efforts for EPIC HIM needs between departments and with users * Ability to manage projects of a moderate scale and mentor/direct junior staff members * Define and create detailed documentation including specifications and system documents * Experience providing status updates and utilizing tracking systems to manage development projects and issues including system generated * Ability to communicate in a friendly professional manner and represent the organization as a good “corporate citizen” to both internal and external clients * Exceptional work ethic and pride of ownership in work product

Leveraged in-house recruitment efforts and online recruiting resources to examine and hire ideal candidate; Interviewed all candidates from assigned business units (HIM, IT, Social Work Services, CareNet, Ancillaries’, Corporate RevCycle, Service Excellence, HR Organizational Development, Clinical areas, and Emergency Services) Categorized jobs so that the candidates can search by keyword or category on the corporate website; Interacted with department managers and hiring managers to coordinate planning activities of trends, needs, hiring, and recruiting strategies. Experience in Boolean searching and other sourcing techniques Managed retiring data, metrics, selection, presentation, closing, negotiation, offers, and administrative components for hiring managers.

* Mid-level OnBase Certified System Administrator (4.5 years); actively designs, analyses, designs, configures and implements. Responsible for software/hardware upgrades, maintenance, issues and support. Responsible for Migrating SANs, SQL queries, configurations, document import processes, HL7 inbound and outbound message and archival. * Experience with legacy content/documentation conversions * Responsible for service strategy, design, implementation and continual improvements; mentors, coaches and consults and advance application facilitator * 4.5 years OnBase Certified System Administrator; awarded Medical Center Employee of the Month (October 2014) * Successful big bang Epic implementations (x5). Collaboration as applicable with Shared Services. Supports imports from varies third-party systems. * Aligns business unit needs with IT/OnBase deliverables; builds, configures, drives best practices.