Tony COFFI

Tony COFFI Email and Phone Number

Presales Manager @ Arc Telecom @ ARC TELECOM

Tony COFFI's Current Company Details

Arc Telecom

Presales Manager @ Arc Telecom

Tony COFFI Work Experience

  • Presales Manager
    Arc Telecom ['Jan 2024', 'Present']
    Dakar
    • Assessing customer needs and requirements• Crafting innovative solutions to customer challenges• Creating compelling sales proposals• Providing technical support and training to the sales team• Collaborating internally to enhance the customer journey• Generating customer contracts• Staying updated on relevant technology and industry trends
  • Delivery & Support Manager
    Arc Telecom ['Aug 2017', 'Dec 2023']
    Dakar
    • Planning, monitoring, and quality control of customer deliveries - LTE TDD, wireless, copper, VSAT, fiber optics, VoIP, and customized solutions -• Handling and monitoring customer complaints• Planning, sizing, deployment, and maintenance of points of presence - technical infrastructure -• Monitoring technical infrastructures and customer connections• Support for the implementation of customer procedures• Managing relations with suppliers and subcontractors • Support for the mobilization and management of general and technical resources• Pre-sales support and technology watch• Administrative follow-up and assistance to the COO
  • Telecom Consultant
    Global Telecommunications Consultancy ['Mar 2017', 'Jul 2017']
    Dakar
    • Market study of the ISP sector in Senegal• Support for the design of customer processes - acquisition, activation, support, termination, suspension, upgrade, migration, billing, and promotion• Technical and financial support for telecoms engineering and deployment• Support in proposing a portfolio of services and solutions
  • Deputy Ran Manager
    Expresso Senegal ['May 2016', 'Sep 2016']
    Dakar
    • NOC monitoring with Huawei's front and back office teams• Handling customer complaints about network coverage, capacity, and QoS• BTS site planning and sizing
  • Telecom Engineer
    Poulsat ['Mar 2016', 'Apr 2016']
    Dakar
    • Interconnected two sites of BRM (Banque Régionale de Marchés) using VSAT technology - site survey, installation, and service activation -
  • It Support Technician
    Senegal Services Plus ['Aug 2014', 'Sep 2014']
    Dakar
    • WiFi network installation and administration• Preventive and curative maintenance of IT infrastructures
  • Telecom Technician
    Be. Telecoms ['Aug 2013', 'Sep 2013']
    Cotonou
    • Telephone traffic monitoring, CDR recording, and daily reporting• Support for subscriber lines activation and termination• Preventive and curative maintenance of IT infrastructures

Tony COFFI Education

  • Ecole Superieure Multinationale Des Telecommunications (Esmt Dakar)
    With Specialization In Vas And Mobile Networks 2013 - 2016
  • Cycle Préparatoire Père Aupiais
    Science In Engineering, International Cooperations 2011 - 2013

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Frequently Asked Questions about Tony COFFI

What company does Tony COFFI work for?

Tony COFFI works for Arc Telecom

What is Tony COFFI's role in his/her workplace?

Tony COFFI's role in his/her workplace is Presales Manager @ Arc Telecom.

What schools did Tony COFFI attend?

Tony COFFI attended Ecole Superieure Multinationale Des Telecommunications (Esmt Dakar), and Cycle Préparatoire Père Aupiais .

What are some of Tony COFFI's interests?

Tony COFFI has interest in Health, Health. Children, Children. Environment, Environment. Jeux De Logique, Jeux De Logique. Education, Education. Science And Technology, Science And Technology. Natation, Natation. Human Rights, Human Rights. Investissements, Investissements. Civil Rights And Social Action, Civil Rights And Social Action. Poverty Alleviation, Poverty Alleviation. Disaster And Humanitarian Relief, Disaster And Humanitarian Relief. Social Services, Social Services. Economic Empowerment, Economic Empowerment. Politics, Politics. Basketball, Basketball. Nouvelles Technologies, Nouvelles Technologies. Actions Sociales, Actions Sociales. Animal Welfare, Animal Welfare. and Arts And Culture.

What is Tony COFFI's role in his/her workplace?

Tony COFFI has skills like Microsoft Office, Microsoft Excel, Linux, Management, C, Html, Gsm, Project Management, Java, Ip, Gestion De Projet, Microsoft Windows, Windows, Php, Telecommunications, Powerpoint, Mysql, Ruby, Networking, Leadership, Service Client, Recherche, Sql, Troubleshooting, Anglais, Switch, and Voix Sur Ip.