• Recommend possible products to meet the customers’ needs• Listen to customers’ concerns, issues and questions• Resolve customers’ concerns and answer customers’ questions to your best ability• Maintain a positive attitude and calmly respond to customers’ complaints• Refer issues and questions to managers if necessary• Prepare product and customer reports by gathering data collected during customer interactions

Invigilator Assistant Department of Education Management Policy and Curriculum Studies

• Ensuring good interpersonal relationship with customers• Data management and recording• Customer retention and customer satisfaction surveys. processing orders and transactions. Delivering information about companies offerings

• Providing customer support on all queries that may arise and advising and directing them accordingly.• Providing the organization with customer feedback• Engaging potential customers via phone on product details• Maintaining a library of sales collateral materials for access by sales reps. Reporting sales performance data