Tom Mccabe Email & Phone Number

Selden, Ny, Us

New York, United States

• Collaborating closely with architects and the construction team to guarantee that all end-user technology aligns with furniture and building plans, as well as meets safety and ADA compliance standards.• Leading the IT aspects of Hermès of Paris' transition to its new U.S. headquarters in Manhattan.• Creating and managing comprehensive project plans to ensure the successful outcome of all facets of this transition project.• Coordinating the IT infrastructure setup across 71,757 square feet on three levels (23rd to 25th floors) at the landmarked 550 Madison Avenue.• Conducting a laptop refresh project for all corporate and retail employees to ensure they have up-to-date equipment upon arrival to the new state-of-the-art building.• Designing and implementing cutting-edge LogiTech conference rooms, huddle rooms, and phone booths for the new HQ. Each location is equipped with Condeco iPad-style room schedulers outside the entrances.• Transitioning the existing Cisco Call Manager phone system to an integrated Microsoft Teams Calling environment.• Ensuring uninterrupted IT services and a smooth transition during the relocation.• Collaborating with supply vendors to negotiate and secure the best technologies and designs at the most cost-effective rates.• Working with various teams to integrate IT operations efficiently in the new space.• Emphasizing accessibility and inclusivity in our IT approach to support all team members.• Keeping stakeholders informed about the move's progress and addressing any IT-related concerns.• Responsible for decommissioning technologies in the old headquarters, including shutting down two data centers.• Managing all eCycle requirements for the disposal of old technology waste and overseeing the certified destruction of all data-sensitive technologies.• Monitoring IT systems to maintain optimal performance in the new office.Adhering to global standards for clarity and understanding for all, regardless of their background.

New York City Metropolitan Area

In the bustling world of local enterprises, SMB-BOSS emerged as a beacon of innovation under the leadership of Tom McCabe. With a commendable 25-year tenure in Global Technology Management for Business Operations, Tom's mission was to transform how businesses operated daily. Focused on eliminating tedious tasks, he empowered employees to achieve greater accuracy and efficiency.Capitalizing on the advancements of Artificial Intelligence, Tom and SMB-BOSS introduced AI-Powered ChatBots—virtual assistants with the brilliance of AI. These ChatBots were not just tools but virtual employees, adept at managing diverse business operations automatically. This innovative approach yielded two primary benefits: a remarkable uptick in productivity accuracy and a substantial decrease in operational expenses. As a result, businesses partnering with SMB-BOSS experienced an undeniable financial advantage. With the savings acquired from operational efficiencies, these companies could redirect funds towards initiatives that spurred revenue growth, giving them a distinct competitive edge in their local markets. Through SMB-BOSS, businesses didn't just adapt; they thrived.

Greater New York City Area

Founded in 1995, Eze Castle Integration is the market leader in outsourced IT technology and services for hedge funds and other specialty investment-management firms. Already, more than 600 hedge fund companies - managing more than $300 billion in assets - rely on Eze Castle Integration to be their "virtual CTO" and single source of IT and telecommunications infrastructure. Eze Castle Integration develops and manages customized, powerful, premium solutions for all of their technology requirements: Cloud Computing, Colocation Services, Startup and Relocation, Outsource Technology Support, Telecommunications, Network Infrastructure Design and Management, Business Continuity Planning and Disaster Recovery, Storage and Internet Services. Eze Castle Integration has points of presence in major financial centers with offices in New York, London, Boston, San Francisco, Greenwich/Stamford, Chicago, Dallas, Los Angeles, and Minneapolis.With Eze Castle, your firm gains access to the industry's smartest technology professionals, proven technology solutions and a partner focused on making technology an enabler for your firm. We know the financial industry and the technology that powers it. Our IT services simplify the hedge fund launch process and increase efficiency at established investment management firms. Our broad services portfolio is complemented by our worldwide operations.

Greater New York City Area

CIS is regarded by many as one of the best data communication integration firms in the world. CIS employs subject matter experts that come from the same manufacturers CIS uses sell products. Our technical bench possess a collection of top, ubiquitous technical skills. Located in Times Square, Manhattan, we are poised to easily cover Manhattan. CIS also has several offices around the country. Our specialties include but are not limited to: Design and implementation of Data Communications Networks and Data Centers. Also, Novell and Identity Management, Engineering, SANS and VMWare. We have a fully owned Data Center where we host servers and apps for a multitude of firms. We also have a strong presence in the Business Contingency and Disaster Recovery space and we are also experts in Information Security and compliance. You can see many of our subject matter experts giving speeches, and seminars around the year and around the country. Give us a call at 212-577-6033.

90 Adams Avenue

Who is ITsavvy? We are a Managed Services provider and a whole lot more, with team expertise in Advanced Solutions, Engineered Solutions and Cloud Solutions. Our Managed Services capabilities include Managed NOC, Managed Help Desk, Managed Print and MFP leasing.Doing more with less is your mandate. We can help you with that.You’re squeezing every penny out of your budget and every second out of your day. We hear that a lot. Our Managed Services solutions can support your operation with value-adding NOC monitoring and management, help desk support, print management, and MSP leasing. No additional staffing needed.The ITsavvy DifferencesavvyGuard Managed NOCGet continuous infrastructure monitoring with three tiers of in-house or outsourced network operations center support. We’ll get resolution directly with your vendors and give you C-suite level guidance to get you where you need to be.savvyGuard Managed Help DeskWe’ll answer your user support calls, 24×7 if desired, with US-based certified techs and on-call specialists who can guide users to problem resolution.savvyPrintLet us remotely monitor and manage your print fleet so you can work on more critical tasks. Our autofulfillment program will assure you have just the right amount of supplies on hand.We are also a national tech distributor, with over one million hardware and software products representing over 1,000 brand names. With 46 distribution centers, we will ship around the world, and 98% of our in-stock orders ship the same day.

6-B Central Avenue

Shape strategy for IT service management activities in alignment with business objectives for different clients in many market sectors.Provide anslatory support for large companies who have Technical Support Departments while developing and mentoring their IT service management staff for technical support Best Practices.Consulted, Implemented, Supported many different CRP, ERP, SaaS, PaaS solutions across different solutions both hosted onsite and in the cloud.Strategic Consulting, including business plan & sales strategy developmentSetup, Support, Maintain All Mobile Devices (iPhones, Androids, Tablets) to connect back to eMail systems, CRM, ERP systems so field can be more productive.

As a progressive online ad network and global marketing company, CPX Interactive is redefining the online advertising landscape. CPX Interactive delivers more than 30 billion impressions to more than 200 million unique users in more than 60 countries every month and has recently been named #71 on Inc. Magazine's list of the 5,000 fastest growing private companies in America.

EMC is a $14B global IT Infrastructure company providing hardware, software and services to manage the information and data requirements of the world's largest companies. As a District Service Manager at EMC I had responsibility for providing the Triage service and onsite Engineer support for all Corrective Maintenance Service Requests (3500+ monthly average) to all of EMC’s 5000+ customer locations in the NY/NJ Division. EMC’s customers hold data across every financial, medical, legal, retail, and educational system used by the world daily. In addition to ensuring data availability for these very important Global infrastructures I ran the customer escalation management process if a customer required a high level of support and accountability. My Divisional Triage team consisted of 12 FTE’s and 17 direct reports for Corrective Maintenance activities (as many as 46 throughout my tenure) all of whom had the highest level of engineering skills on cloud storage and virtualization.Managed issues relevant to the broader Global EMC Corporations (past and future) evolutionary process. Created and maintain Corporate cross functional relationships with Director level management as well as local level staff of the CST group; PSE group; CSM group; PMO office; IBG group; Logistics; HR; Contracts; RPA group; Corporate quality; and Engineering groups. Formed local cross functional relationships with the local Divisional Director/Management; Customer Engineers as well as created relationships with Unisys Management and local Sales Teams (Commercial, Government, and Enterprise) for EMC, VMWare, Kasha, and Legato.Persistent increase in customer satisfaction and retention levels through the use of escalation management for all customer impacting events from problem commencement through Root Cause Analysis.Delivered significant improved service levels to customer base while reducing operational variance of Triage and Corrective Maintenance and customer communication.

Greater New York City Area

Delivered significant savings, improved service levels, and reduce hardware/software complexity by standardizing on Microsoft products and reducing number of servers by 50%Reduced website downtime from 4 days annually (98% uptime) to < 5minutes annually (99.999 uptime) by in-sourcing the infrastructure. This has allowed the website revenue to increase by 38% annually for the past 3 years.Championed implementation of improved testing and QC processes, leading to development of a test lab and utilization of third party analysis tools to increase quality of service for patches, hotfixes, and upgradesAchieved approximately $100k annual telecommunications savings through renegotiating telecommunications contractDelivered significant savings, improved service levels by implementation of complex WAN and LAN, which effected a 50% reduction in telecommunications data costs by renegotiating telecommunications contractSelected and implemented new applications and products that significantly improved client service and productivity of information technology servicesParticipated in monthly CLG steering committee with representatives from 60+ major business departments and IS&T to improve focus and communication for critical business and technology issuesSuccessfully implemented a WAN over VPN from 19 retail stores back to headquarters which improved remote store productivity while allowing finance to forecast budgets based on real-time dataEffectively implemented an electronic time keeping system increasing payroll accuracy with regard to employee time accrualsChampioned the implementation of LAN for first International office with connectivity through VPN WAN back to headquartersPart of executive management team which created the Business Requirements Task Force, which effectively improved relationships between business and technology areas while delivering improved productivity

Greater New York City Area

Recruited by Vice President during Chase/Chemical merger to implement a new desktop model for the new organization. Successfully implemented > 45,000 desktops to the Chase Connect 2000 desktop; fully integrated with Novel Netware 4.12 NDSManaged a team which supported all eTech executives (CIO, CTO, ESVP’s, and SVP’s) which allowed a dedicated liaison between upper and middle management.Delivered significant savings through implementation of 150 Windows NT servers as a replacement for Novell 4.12 utilizing Active Directory instead of NDSManaged 3rd level support team for Windows NT technologies (Servers and Desktops) for all of South and North AmericaChampioned the implementation of IP Print Standardizations across all of Chase Manhattan Bank netting a $50 million savings though reductions in licensing and supply costsManaged Family Wealth Product LineSupported ongoing Y2k efforts by decreasing the end users MTBR and increasing the MTBF.

Education record

Education record