Customer Engagement and Assistance:• Actively listen to customer needs and provide expert guidance on paint selection, including color, type (latex, oil-based), and finish, based on their project requirements.Product Knowledge and Expertise:• Demonstrate an in-depth understanding of the paint products, including their features, benefits, and best applications.• Voted onto the store's InFocus Safety Team• Stay updated on the latest paint trends, brands, and technologies to provide informed recommendations.Color Matching and Customization:• Perform accurate color matching using color-matching technology to match paint to customers' samples or preferences.• Offer custom tinting services to create unique paint colors for customers when necessary.Customer Relationship Building:• Build strong, lasting relationships with repeat customers by providing exceptional service and maintaining a customer database for future reference.Inventory Management:• Monitor and manage inventory levels, ensuring that paint products, colorants, and accessories are well-stocked and organized.Promotions and Sales Targets:• Set and achieve sales targets and contribute to meeting store revenue goals.Customer Education:• Educate customers on proper paint preparation, application techniques, and maintenance.• Provide guidance on safety practices and product care.Problem Resolution:• Address and resolve customer concerns or complaints related to paint products or services in a professional and timely manner.Store Appearance and Merchandising:• Ensure that the paint department is well-maintained, clean, and organized for an appealing shopping experience.• Create eye-catching displays to highlight featured paint products and promotions.Team Collaboration:• Collaborate with fellow associates and team members to create a cohesive and supportive work environment.• Share knowledge and best practices with colleagues to enhance the overall performance of the paint department.

• Assist in the integration of systems interfaces and software components for various applications to meet clients’ business rules, technical requirements, and overall user experience as contractor support to US Army Materiel Command Logistics Data Analysis Center (US AMC LDAC, formerly Logistics Support Activity LOGSA)• Assist logistics analysts with running reports for the client, troubleshooting data discrepancies, SQL/Toad data errors, and grant/identity management issues• Research, create, and run SQL queries for various requested datasets, reports, and views of logistics data for government clients• Troubleshoot errors, research data discrepancies on client reports, and supply reports for client data inquires• Frequently working side-by-side with senior Oracle developers researching bug fixes, implementing data modifications, and various “data janitorial services” in order to improve data quality and validate data integrity• Use Toad database management toolset to manage large relational databases with SQL• Create SQL scripts to query specific sets of data from relational databases via Toad interface• Run daily SQL script queries to ensure various applications’ tables are updating correctly• Work with database administrators to enhance performance of client reports and manually refresh database snapshots as required• Create Oracle packages and procedures to run reports more efficiently• Work with logistics analysts to run monthly reports and create Excel spreadsheets for the clienthttps://www.amc.army.mil/

• Supported doctors and techs in their daily tasks• Cleaned and maintained all equipment, administered medications and vaccinations• Performed patient feeding, exercising and grooming• Sanitized and prepared surgery equipment, patient restraining and handling, and medical charting• Trained and directed group of 12+ kennel employees• Coordinated group of 8-10 students annually during kennel volunteer program• Modified kennel daily duties, increased efficiency by 30%

• Responsible for all aspects of the business including providing raw materials, purchasing decisions, accounts payable/receivable, “manufacturing efficiency”, taxes, and disciplined record keeping.• Rated "Top Shop for Gifts- Buyers bought gifts from this shop and gave them 5-star reviews!" by Etsy• Performed extensive customer service before and after purchases via email, telephones, social media, and through Etsy to provide product and service support.• Created custom listings and orders• Promoted shop across social media to increase traffic and brand awareness.• Created large volume product listings utilizing Search Engine OptimizationHandled all packing, wrapping, custom package fitting, and shipping.

• Ensure clients comply with IRS regulations and meet their state and federal tax obligations.• Analyze and minimize tax liabilities where possible by implementing tax reduction strategies, identifying deductions, helping clients with record keeping.• Reviewing financial records, income statements, and expenditures.• Preparing and filing tax returns and work papers for W-2 and self-employed individuals • Researching tax issues and assisting with tax audits.• Consulting with clients, reviewing their tax information, and responding to questions and concerns.Securely maintaining accurate and up-to-date client records.