Handled accounts and intake of new clients -Processed settlement requests and strengthened sales with law firms and new customers. -Maintained office organization and correspondence with funding organizations as well as attorneys.

* Actively pursue new accounts, while promoting distribution services to integrators, re-sellers, and customers. * Generated new business and effectively manage current accounts in the AV integrator vertical market. * Face to face prospecting and lead generating. * Conferred with potential customers and vendors regarding services, solutions, and project needs. * Handled order maintenance as well as tracking and logistics. Processed credit orders and billings. * Developed relationships with fellow inside/outside sales teams as well as industry sales leaders. * Sales and Procurement: * Successful in leading cost-saving strategies with product procurement. * Promotes methods of lowering total cost of ownership as well as lessening purchasing orders needed for sourcing materials. * Meets pricing goals in bills of materials for projects.

* Support Project Leaders & Consultants through case development resources, calendar management, travel bookings, and time & expense maintenance. * Effectively communicate with Business Services Team members and connect BST and consultants through learning initiatives, conferences, and organization meetings. * Offer problem resolution in handling case details and scheduling key team members.

Disaster recovery planning, Enterprise Backup Strategy Development and Implementation, Server Upgrade Planning and Migration (Windows 2003 to Windows 2008 R2), Virtualization of legacy systems within the Hyper-V Environment, Windows 7 & Office 2010 deployment to 100+ desktop systems, AD User and Account management, SQL Server 2000, 2005, and 2008 Administration. Hardware, software, and network troubleshooting. End-user training.