Teri Cornwell Email & Phone Number

United States

Handle receptionist area answering and directing calls for multiple lines. Communication also by radio.● Meet and greet customers in a friendly and timely manner.● Filing and general office administrative tasks.● Record keeping, mail processing and composing correspondence.● Manage new customers, vendor, documentation and product information.● Handle all outbound shipments and inbound shipments. Taking care of allpaperwork.● Handle all container loads going overseas and proper documents that are needed.● Handle all trailers in the yard that need to be shuttled from one building to another.● Work closely with production for product availability.● Schedule pick up appointments and work closely with freight forwards and domestictransportation.● Manage inventory for two warehouses.● Assist quality and production when needed.● Perform office work requiring the use of software applications, such as spreadsheets,databases, word processing, desktop publishing, and a variety of other computerequipment.Prepare correspondence, reports, technical documents, graphs/charts, forms, andother office support materials and ensure correct spelling, punctuation, grammar,and format.

United States

Handle receptionist area answering and directing calls for multiple lines. Communication also by radio.● Meet and greet customers in a friendly and timely manner.● Filing and general office administrative tasks.● Record keeping, mail processing and composing correspondence.● Manage new customers, vendor, documentation and product information.● Handle all outbound shipments and inbound shipments. Taking care of allpaperwork.● Handle all container loads going overseas and proper documents that are needed.● Handle all trailers in the yard that need to be shuttled from one building to another.● Work closely with production for product availability.● Schedule pick up appointments and work closely with freight forwards and domestictransportation.● Manage inventory for two warehouses.● Assist quality and production when needed.● Perform office work requiring the use of software applications, such as spreadsheets,databases, word processing, desktop publishing, and a variety of other computerequipment.Prepare correspondence, reports, technical documents,, forms, andother office support materials and ensure correct spelling, punctuation, grammar,and format.• Manage the full recruitment life cycle, from sourcing and screening candidates to coordinating interviews and extending offers.•Posting job descriptions on social media and job sites.•Handle high call volumes daily to communicate with prospective candidates and provide excellent customer service.• Utilize effective project management skills to ensure all recruitment processes are completed efficiently and within set timeframes.• Work autonomously while also maintaining open lines of communication with the team, showing an ability to work effectively with minimal supervision.

● Worked closely with warehouse moving out product to outside warehouses,interface with corporate and other OSC plants in coordinating orders.● Managed all paperwork and scheduling for customer orders, and STO ordersshipping out in a timely manner using SAP and Red Prairie system.● Worked closely with corporate customer service handling any customer complaintsor special requests.● Prepared documentation for all shipments including generating certificates ofanalysis, load manifest and bill of lading.● Handled product inventory at three outside warehouses and in-house product.● Helped develop new procedures to improve efficiency and communication withcustomers.● Worked closely with quality on customer complaints, recalls, and rework.● Handled all tanker washes, loads and paperwork.● Promoted to super user with our Red Prairie warehouse program. I helped to set upRed Prairie at various outside plant locations.● Prepared all concentrate drums and Tote orders shipping to outside warehouses andsister plants.● Posted fruit inbound loads as well as manage fruit inventory at two outsidelocations.● Worked closely with the finance department preparing returns in the system.● Coordinate employee juice orders. Helped back up front office receptionist duties.● Worked with SAP database and Shark database as well as Red Prairie Warehousemanagement system.

United States

Worked as part of a team to increase sales volume and customer satisfaction withboth internal and external customers .● Daily interaction with manufacturing scheduling and shipping to assure on timeshipment and coordination of delivery and returns.● Comprised and suggested alternate solutions to maximize profits and maintaincustomer loyalty.● Working As400 knowledge.● Managed all customer service reports for corporate customer service with on-timeshipments, invoice/acknowledgement exceptions pricing and lead timediscrepancies.● Managed customer requests to include expedited requests, product pricing and leadtimes, and product inquiries.

United States

Managed customer service team requests to include expedite requests, product leadtimes, and product inquiries.● Responded to customer inquiries and complaints.● Worked closely with office personnel, outside warehouses, brokers, and customers.● Received incoming purchase orders.● Managed return product requests. Handling all appropriate paperwork, follow up toensure product returned, and transfers gathered information to credit forconclusion.● Researched, clearing and denying deduction requests.● Prepared documents for monthly meetings.