Responsible for reception and accommodation of customers and food and beverage service. Experience in stock control as well as in buying items.

Worked in the customer service, inventory organization and social environment of the store, had the function of publicizing and selling the company's products together with a specific universe of consumers, as well as assisting in after sales.

* Main support for the sales department. Respond to inbound calls and emails related to customer inquiries, issues, and concerns in a courteous and timely fashion by focusing on customer satisfaction * Build and ensure the accuracy of various sales documents, including * reports, sample tracking, costing files, purchase orders, customer order forms, and line sheets * Act as the point of contact for the internal production department and logistics departments * Perform various administrative tasks such as preparing weekly sales reports & inventory analysis * Responsible for all incoming purchase orders and review all order details * Send revised PO to buyers and Follow up on deliveries * Update images once the product is approved * Prepare for sales meetings / attend sales meetings * Maintain and organize showroom samples * Assist on special projects as assigned by Manager * All other day-to-day related duties as assigned by Senior Account Executive. Show less

* Responsible for providing customer support to consumer cardholders in English, Portuguese and Spanish regarding products and services. * Follow defined Standard Operating Procedures (SOPs) that support operational performance. * Develop any required reporting with respective Supervisors and Managers. * Utilize a comprehensive approach during i2c customers call inquiries to reach a complete and accurate resolution preventing customer recontacts. * Manage to completion any task assigned by management. * Responsible for following information security tasks as part of the work scope. * Work closely with relevant groups and timely reports and alerts concerned units for effective response regarding customer transaction inquiries. * Stay abreast with regulations and industry best practices. Show less

Responsible for managing planning indicators, consolidate operations plans including the data collection process, the regular analyses as well as support of functions to achieve higher efficiency and effectiveness, analyze data and prepare maintenance reports based on performance indicators. Supported, follow up and implement the Medical Affairs projects. In charge of drive in-depth analyses – including different scenarios – to allow best financial control by controlling OPEX files and responsible for the managing and submission of the Forecasts and operations plans for Medical department. Supported the collection of requested information and documentation in the pre and post audit period and in charge of preparation and management of medical procedures documents and manuals. Show less

Supported four regional directors, managed organized meetings, agendas, international events with intern and external attendees, coordinated complex and detailed travel arrangements both internationally and domestically, led improvement projects assigned by the directors, assisted severalemployees reliable of administrative tasks by sharing knowledge Responsible for understanding the scope and content of ongoing programs and assisting with projects where necessary while prioritizing and managing multiple projects simultaneously to ensurefollow-through on issues in a timely manner. Highly organized and efficient at administration with good communication skills and able tomultitask for several people. Helped as needed, in preparing general presentation materials based on briefings and alsoorganizing and coordinating the on-boarding team process, scheduling integration meetings. Show less

* Planed, monitored and managed internal projects from initiation through completion. * Secured required resources, and uses formal processes and tools to manage resources, budgets,risks and changes. * Managed projects to ensure on-time completion according to specifications and within budgeted costs. Dealt with lower levels incumbents which could have been a concern with clearly identifiable elements or functions within a larger project. * Consult different parties within the organization on a broad range of business topics. * Took charge of driving a harmonized project portfolio review, which included identification of keyperformance indicators derived from strategic priorities, full alignment of dashboards across functions and sites and driving digitization of data generated and consolidated. Show less