Syed Yasir Saud Email and Phone Number

•Responsible for the strategic planning, day to day operations, delivery of new services & solutions & capacity planning to ensure IT infrastructure meets the current & future requirements of the company•Responsible for the creation, design, management, monitoring, & support of IT infra & services, supporting architecture & roadmaps to ensure the selection, deployment & lifecycle management of appropriate services•Provision of technical guidance to the leadership (i.e. CTO, CFO, other Executive members) & relevant committees (i.e. Audit & Compliance Committee), to ensure that business benefits are derived from the large investments in IT infrastructure•Actively manage relationships with vendors ensuring awareness of infrastructure roadmaps, with a particular focus on the changing cyber security landscape & the requirements on the infrastructure to support our protection against known & emerging threats•Responsible for managing IT infrastructure work & resource demands in an orderly manner, supplying resources for new projects & work requests & ensuring that solutions proposed are aligned with the applications strategy•Managed & develop the IT Network & Systems teams to maximize productivity, ensure the skills pool is current & relevant to the requirements of the organization, enhance job satisfaction, promote career development & implement effective succession planning•Lead a portfolio of IT enabled change as a member of the leadership team in IT•Resolve complex technical issues & provide senior leadership in response to queries from across the business as well as from within IT•Enable flexible & secure access to systems and data for authorized users•Manage and prepare departmental and project budgets•Establishes service level agreements and monitors progress toward key service delivery performance indicators (KPI)•Manages the development & delivery of IT standards, best practices & systems to ensure information system security across the enterprise

• Maintain information technology strategies.• Manage IT Infrastructure team.• Act in alignment with user needs and system functionality to contribute to organizational policy• Design, develop, implement and coordinate systems, policies and procedures• Ensure security of data, network access and backup systems• Preserve assets, information security and control structures• Initiate, coordinate, and enforce systems, policies, and procedures.• Maintain a safe and secure work environment.• Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.• Recommend information technology strategies, policies, and procedures by evaluating organization• Maintain quality service by establishing and enforcing organization standards.

o Providing Input into the design and implementation of standards, policies, guidelineso Working closely with the Head of Risk & Compliance and senior IT Services stakeholders to ensure that appropriate security guidance is provided to support project deliveryo Providing risk-based direction in conjunction with IT Services for future system enhancements in line with the overall firm’s strategyo Providing subject matter expertise to support business relationship management functionso Ensuring company has an effective Data Classification, backup, retention, and archiving process in place.o Taking ownership and ensuring Governance, Policy, and Procedures in relation to Management of Information Security meets agreed standardso Responsibility for scoping penetration testing activities to identify security weaknesses within Pay2m’s technology environmentso Analysis of information protection technologies and processes to identify technology security weaknesseso Management IS and SOC teamso Coordination with IS & Infra Teams for the proper implementation of PCI-DSS controls, CIS hardening, QCB compliance, Company IS policieso Pay2m Infrastructure PCI-DSS certificationo Coordination with acquirer/ business partners/ Card schemes for Infosec matters, due diligence etco Implementation, management & operation of SIEM solution to Pay2m Cloud platformo Implementation, integration, and management of Endpoint protection solution for the companyo Pay2m Weekly/ monthly & annual reporting for IS section to concernso Risk/ Vulnerabilities management/ assessment, mitigation on Pay2m infrastructureo Access rights revies for network, systems, VPN, DBs, Applicationso Roles and responsibilities matrix revision and implementation as per scheduleo Revising data & governance, IT security policy documents. related approval with boardo Internal/ external ASV scans, VAPTs as per scheduleo Security Awareness trainings to pay2m IT and other staff as per calendar

• Working remotely as IT Administrator/ Lead IT infra for Twyla technologies - PAY2M.• Deployed cloud-based Infrastructure of PAY2M on AWS• Migration of Pay2m cloud-based services from AWS to Microsoft Azure platform in US East Region, adopting PCI DSS benchmark/ framework.Migrated the same platform successfully again from Azure US East to Azure West Europe as per Qatar Central Bank recommendation.• Deployed New services as per Business, QCB and PCI framework requirement.• Coordination with DBA, Dev, System, Network, information security teams for proper implementation of required or upcoming requirement.• Network/ System monitoring tools with alerts and triggers• Managing SOC team.• Implementation of IS policies, QCB PCI, CIS compliances across with domain• Liaison with SOC and information security team for internal, external IT audits, PCI-DSS, PA-DSS, QCB compliances.• SIEM and End protection implementation with IS team. FIM, syslog and WMI level integration with variant of OSs to collect logs• ServiceDesk & change management systems provisioning & management• Planning to migrate the existing IAAS on newly deployed Azure datacenter in Qatar.

Virtualization with VMware vSphere Enterprise 6Client Primary & DR Site operation, maintenanceDisaster Recovery and PlanningBackup operations with Symantec/ Veritas Backup Exec with TL2000 tape libraryVMware vRealize Operation Manager for production environment reporting and assessments.Site replication with VMware vSphere Replication 6 & recovery, replication protection with SRM 6.1Dell Compellent SC 400 SAN configuration and management of PR DR site with block level replicationsNetapp FS5650 SAN operation, configuration, snapshots, backups, policies, replicationsPOC for Citrix XenDesktop 7.13 for client HO and metro locationsDell CMC 4.5 with M1000e to manage PowerEdge rack serversInstallation, configuration, support for DNS, DHCP, Squid Proxy servers based on Ubuntu and SuseConfigured Webmin, web interface tool for Linux servers for GUI level managementLinux based Open-LDAPInstallation and configuration of Veeam Backup & ReplicationDifferent Vendors, Principal coordination, meetings for the solution of hardware (Network, Server, Storage, Firewall, Data Center Remodeling, Backup Solutions, Virtualization Solutions) and cloudUsed rSync for Linux based file level replicationsTrainings delivered to client on “The basics of Firewall”, “VMware NSX SDDC product with NFVI”, “Cloud infrastructure for PAAS, SAAS & IAAS”.POC for RHEV vs XenServer, Open stack vs VMware vRealize automationUse and Manage Cacti, SNMPC, NtopSquid proxy to manage http bandwidth, ACLs acc to requirementFortiGate UTM E 100, 50 Firewall, monitoring of IPS, AV, logs, creation of new ACLsDeployment and configuration of pfSense firewall appliance with snorth for IPS/ IDS, secure ipesec VPN for remote access users, DHCP with mac bind, DNS, Content filtering, Traffic shaping/ bandwidth, squid Administration of Cisco ASA 5510 only for remote access VPNSite to Site VPN tunnels on Cisco ASR 2811 for vendor accessNetwork Pen Testing with MetaSploit pro for any risk/ vulnerabilities

Citrix XenApp & desktop 6.5:This project was implemented in Warid telecom for 450 Users, where we replaced Microsoft Hyper-V deployment with Citrix XenApp 6.5Server sizing, Project planning on XenAppServer deployment on VMWare 5.5, Cisco UCS as hardware infrastructureCitrix Infrastructure planning deployment, and production testingInfrastructure monitoring and reporting with EDGE-sightBack up of zone data collectors, WI, NetScaler, licensing servers & SQL databasesHP Thin Client Management software HPDMSLA management with Vendor & business usersCitrix & terminal server Licensing ManagementCitrix NetScaler 5500 support and monthly backupMore, you may refer to my attached CVVMware 5.5 operations:Managed Virtualization Environment using VMWare ESX 5.x, VMWare V Sphere 5.x, VCenter, VI Client, and P2VCreating duplicate VM using cloning (hot & cold).Creating Clusters for (HA), (DRS) & SDRSMigrate P2V using VMware P2V ConverterMore, you may refer to my attached CV…Microsoft Exchange 2008, Active Directory & Others:Exchange Email account creation, rights & mailbox assignments.Configured AD Domain Controllers, DNS & DHCPMore, you may refer to my attached CVFiles Servers:Quota allocation & security/ access policies & management , ensure storage access over networks, SAN storage connectivity, performance optimization, storage planning, fileserver configurations backup with HASCCM:Installation and configuration of SCCM 2008, upgradation to 2012.Creation of AD & IP based boundaries for discoveryInstallation of MPs, BDPs for locationsMore, you may refer to my attached CV.Other Departmental Tasks:R&D for new technical requirements of WaridOLA & SLA agreements with business & vendorsDeployment of project MDT 2008POC for Symantec Enterprise Vault for deduplication in file serverPOC for RSA two factor authentication with Citrix XenAppPOC for Citrix XenDesktop 7.5POC for XenServer 6 for virtualization analysisMore, you may refer to my attached CV

• IP Surveillance servers, cameras management & handling.• File servers management.• WME (Push Email) & Black Berry Support, initially given to internal clients.• Vendor management & coordination.• Local partners IT support & connectivity management.• South region franchises Support for provided IT services and hardware.• IT Inventories, regulations, recordings, reports, acquisitions etc.• Documentation for new SOPs (Technical and General).• IT upcoming projects POCs & RNDs.• Users tier1,2 support and escalations with the help of my team.• Helpdesk hiring & related HR processes.• Service Desk resource management, performance assessment & feedback.• Data center operations & management.• Incident / Change / Problem Management & logging.Projects & Proof of Concepts:• POC Citrix XenDesktop 5.2 and XenApp 6.5.• POC for RHEL virtualization and Linux desktop solution with Red hat vendors.• POC for SCCM deployment for front desk staff.

• Ensuring the data center productivity as per the defined standards of the company• Supervising south helpdesk team and assisting them in technical issues.• Installation and configuration of desktop, laptops and thin clients.• Installation and configuration network and USB printers.• Inventory management, recording, documentation, asset tagging and reporting.• Local & remote locations support.• Antivirus updates, scan & clean activities to clients.• Active participant in the project, Advent net Service Desk application management.• Installation and configuration of different software/ drivers and support. • Configuration and deployment of access points/ Linksys devices.• Incident / change / problem management & logging.• Cisco Routers, Switches, IP Telephone Client End Support.Projects & Proof of Concepts:• POC & SLA Agreement with the vendor for IP surveillance camera deployment.• POC & SLA Agreement for CA Service Desk deployment, • Business center complete deployment experience.• POC for Hyper V 2008 desktops & replacement of desktops with thin clients.

• IT data processing, documentation & reports• Proposal drafting for IT products.• Partial support to LAN • Customer service to clients for the services like websites, shopping cards.• Assisting in launching the project “Karachishopping.com”