Steve Bloom

Steve Bloom Email and Phone Number

Senior Product Specialist @ Headset
seattle, washington, united states

Steve Bloom's Contact Details

Steve Bloom personal email

Steve Bloom phone numbers

Steve Bloom's Current Company Details

headset.io

Headset

Senior Product Specialist
seattle, washington, united states
Website:
headset.io
Employees:
64
Industry:
Computer Software

Steve Bloom Work Experience

  • headset.io
    Currently Retired
    Bureau Of Internal Revenue Rr8A Makati End date missing
  • headset.io
    Subject Matter Expert For Microsoft Official Curriculum
    Lionbridge Seattle Apr 05 - Jun 05 · 2 mos
    Edited and created Modules one through eight for the IIS 6 Microsoft Official Curriculum. Created training for thousands of web admins.
  • headset.io
    Senior Implementation Specialist
    Hammer Technologies (Hammertech) Dec 17 - Apr 18 · 4 mos
    Richmond, Victoria, Australia
  • headset.io
    Technical Support Engineer, Software Trainer, Onboarding, Account Management
    Envision Jan 08 - Jun 14 · 6 yrs 5 mos
    Seattle, Washington, United States
    Envision sells and supports their own world-class call recording and workforce optimization solutions. Worked on a team of awesome engineers to drive customer issues quickly to resolution by phone, email, and remote access. Fiercely represented the voice of the customer to engineering and management teams. Collaborated across multiple internal teams to improve defect escalation processes, speed time to delivery, and increase customer value. Provided end to end training to customers remotely and on-site all across North America.
  • headset.io
    Systems Engineer Iii, Trainer, Cloud Application Support, Technical Troubleshooting, Field Support
    Microsoft Oct 06 - Nov 07 · 1 yr 1 mo
    Redmond, Washington, United States
    The CSMO group laid some of the ground work for managed services, and developed 'Risk Assessment Programs' for Enterprise Microsoft Customers. I Identified and mitigated long-term support issues using ITIL and MOF principles, was responsible for implementing monitoring tools in hosted Windows environments, collaborated with Dev and Test teams to provide stability and uptime for first generation cloud applications, effectively managed code deployments, trained team members on 'Best Practices' and routine tasks for this role, and calmly supported field engineers in highly challenging customer-facing scenarios.
  • headset.io
    Support Engineer Iii, Windows Administrator, Training, Operations, Systems Analyst, Application Support
    Microsoft Jul 05 - Jul 06 · 1 yr
    Redmond, Washington, United States
    This group managed data across a large server farm and wrote and deployed code to provide media programming for Windows Media Player and other applications. I analyzed complex support issues, identified root causes and developed mitigation options for data feed problems, acted as the primary point of contact for critical business impacting issues, assisted Dev and Test teams in Production and Pre-Production Windows 2003 server code deployments, and trained others on 'best practices' of operational procedures.
  • headset.io
    Iis Support Engineer 3 For Volt
    Microsoft Apr 04 - Apr 05 · 1 yr
    Redmond, Washington, United States
    Worked closely with other product teams to resolve a wide range of customer issues related to IIS4, IIS5 and IIS6, delivered consistently high customer survey scores to positively contribute to the team’s performance, solved customer issues quickly and professionally resulting in greater customer satisfaction and loyalty, received thorough exposure to ITIL and MOF principles through a 3-tiered support structure, learned to gather and analyze memory dumps to resolve customer issues with complex web applications.
  • headset.io
    Customer Success Manager
    Headset Jun 18 - Apr 22 · 3 yrs 10 mos
    Seattle, Washington, United States
  • headset.io
    Senior Product Specialist
    Http://Www.Zenoti.Com Jun 16 - Nov 17 · 1 yr 5 mos
    Zenoti's sales are growing aggressively. We're a born-in-the-cloud software solution for the spa and wellness industry, with modules for all manner of service based business.
  • headset.io
    Technical Customer Success Manager, Sales Support, Customer Escalations, Mentor, Onboarding Support
    Gomoxie Oct 14 - Mar 16 · 1 yr 5 mos
    San Bruno, California, United States
    Moxie enables enterprises to provide guided, relevant engagement to their customers throughout the entire digital journey. Worked with many of Moxie's largest customers. Managed and coordinated the timely resolution of technical support requests using appropriate resources and escalation paths. Formed and maintained strong working partnerships between key customer contacts and Moxie resources. Collaboratively and creatively resolved escalated issues.

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Frequently Asked Questions about Steve Bloom

What company does Steve Bloom work for?

Steve Bloom works for Headset

What is Steve Bloom's role in his/her workplace?

Steve Bloom's role in his/her workplace is Senior Product Specialist.

Which industry does Steve Bloom work in currently?

Steve Bloom works in the industry Computer Software.

What is Steve Bloom's email address?

Steve Bloom's email address is bl****@****ail.com

What is Steve Bloom's direct phone number?

Steve Bloom's direct phone number is +142577*****

What schools did Steve Bloom attend?

Steve Bloom attended Antioch University New England .

What is Steve Bloom's role in his/her workplace?

Steve Bloom has skills like Enterprise Software, Account Management, Saas, Agile Methodologies, Customer Service, Cloud Computing, Microsoft Sql Server, Ivr, Management, Professional Services, Product Management, Scrum, Voip, Crm, Software Development, Project Management, Sales Engineering, Solution Selling, Xml, Cti, Sql, Acd, Vendor Management, Process Improvement, Program Management, Telecommunications, Team Leadership, Call Centers, Java, Technical Documentation, Iis, Business Intelligence, C#, Cisco Technologies, Troubleshooting, Workforce Management, Call Center, Technical Support, Testing, Salesforce.com, Itil, Windows Server, Integration, Training, Information Technology, Managed Services, Leadership, Customer Relationship Management, Software As A Service, and Business Process Improvement.

Who are Steve Bloom's colleagues?

Steve Bloom's colleagues are Sarah Mcchesney, Steph Woods, Johanna Araya, Nick Elam, Alfonso Sanchez, and Zhangxiansheng Zhang. and Jarrod Kleweno.

Who are the industry peers of Steve Bloom at other companies?

Steve Bloom's peers at other companies are Towhid Bin Zaman, Sheldon Blair, Antonio Ruzzelli, Anastasia Boutziouvis, Puteri Syeera, and Yang Tom. and Praveenkumar Hullur. Steve Bloom's peers at other companies are Towhid Bin Zaman, Sheldon Blair, Antonio Ruzzelli, Anastasia Boutziouvis, Puteri Syeera, and Yang Tom. and Praveenkumar Hullur.