* Senior * Supported enterprise-wide health information system. Coordinate testing of code level upgrades across multiple domains. Provide ongoing support to end users, clinicians and technical analysts. * Manage department size to enterprise wide implementations of applications, working with vendors and sponsors to meet organizational standards. * Led effort in testing and maintaining QA standards within the organization * Coordinated scheduling resources for testing fixes and code upgrades * Worked with all levels of the organization to provide ongoing end-user support * Updated and maintained relevant project documentation * Worked with team and vendors to track/troubleshoot issues and enhancements * Lead implementation of enterprise wide HIMS auditing system * Successfully coordinated testing of code level upgrades of core EMR system * Streamlined testing process and created formalized testing methodology

* Successfully administered a $MM Enterprise Content Management (ECM) solution in 4 environments comprised of 60+ Windows servers and several thousand users. * Analyzed user requirements/procedures to identify problems * Performed DBA support for 20+ MSSQL database servers. * Oversaw system security, performance monitoring, analysis and tuning. * Coordinated and performed software installation, configuration and upgrades. * Consulted with client Quality Assurance Analysts to guarantee applications meet established standards. * Evaluated and expanded knowledge of existing interconnected systems. * Improved system availability and uptime by upgrading ECM to the latest OS and application versions. * Established code implementation procedures for custom applications, standardizing the installation process. * Contributed in transition of development to new programmer/analyst group.

* Vital resource for implementations of stand-alone and Application Service Provider document imaging services for small to mid-sized banks. * Managed all aspects of project lifecycle from development and planning/scheduling to post-implementation support and recap. * Worked with programmers to improve and debug ongoing development. * Partnered with vendors and contractors to delineate telecom and infrastructure issues. * Designed support documents and programming logic for use in bank imaging applications. * Performed DBA support for Oracle database servers * Evaluated new software/hardware solutions for project proposals. * Successfully supported 30+ imaging systems for banking clients. * Coordinated effort to implement Application Service Provider and integrate banks into the service. * Managed implementation of numerous standalone imaging systems at various financial institutions.

* Successfully manage all aspects of a $MM FileNet/Captiva Enterprise Content Management (ECM) solution with over 150 Windows servers and several thousand users. * Perform database management activities for MS SQL Server instances. * Work with developers to implement and support custom .NET and Java applications * Responsible for coordinating and performing software installations, configurations and upgrades. * Research and recommend solutions, create environment and security model updates, and conduct performance monitoring, analysis and tuning. * Ensure quality assurance standards for custom applications * Implemented enterprise business partner solution utilizing EMC Captiva software * Lead upgrade effort of ECM and DBMS software across multiple domains