Lead a team that provides support for Emerson’s Workday Financials and Payroll ERP application. Provide day to day support in troubleshooting system issues, responsible for all areas of report development for cost center managers, VPs and administrative staff using dashboards, composite and advanced reports, worksheets and discovery boards, oversee all aspects of Workday security, support semi annual upgrades, training and communication, system enhancements and project management.

• Promoted from Senior Business Systems Analyst to Technical Manager of Financial Systems July 2009• Demonstrated record of success in financial systems management within a complex non profit environment. The ability to provide technical support while at the same time, understand business operational needs both strategically and at a detail level. • Experience with various IT networks, PeopleSoft Financials, computing platforms, software applications, standards and protocols, web technology, data administration and processing, interactive services, security standards, finance data steward and end user technical support.• Excellent managerial, interpersonal and communication skills - both oral and written and the ability to negotiate and influence effectively. Ability to work with all levels of management and staff. Excellent project management and organizational skills, work and direct staff as well as working within budgets and timelines.• Demonstrated success in the design, development and management of information systems. Advanced knowledge of PeopleSoft Financials. Experienced with ERP integration issues, business systems, application security, network security and desktop support. • Experience managing a technical staff

• Promoted from Business Systems Analyst to Senior Business Systems Analyst Fall 2000• Spent 2 years (99 – 01) assigned to the PeopleSoft HRMS and PeopleSoft Financials implementation projects as a member of the Functional and Report Teams• Member of the PeopleSoft Upgrade Team - 14 month project to upgrade PeopleSoft Financials from version 7.5 to 8.4. During this time I met weekly with members of the functional and technical teams reviewing all aspects of the Financials upgrade from reporting, user enhancements (panel and record mods), security and infrastructure• Lead PeopleSoft Financials Report Developero Identify business requirements working with users such as EADs, BFOs, Senior Management and various Department Headso Work with the different University Application teams (HR, SIS, and Advancement) to development cross functional reporting and business solutions.o Create report strategies while evaluating the impact of various business policies and practiceso Evaluate and determine systems and process options for meeting report strategieso Create / Develop custom report solutions using various reporting tools; such as PS nVision, PS Query, Crystal, Business Objects and FOCUS.o Enhance report solutions by writing advanced VBA programs and user interfaces• Analyze Business Processeso Analyzing existing business processes, identifying areas for process improvement and establish effective and efficient business practiceso Participate in internal customer meetings to better understand requirements and challengeso Designing identified system improvements and controls to enhance customer satisfaction, and mitigate chronic systems issueso Support the needs of the user community by working closely with those users and Tufts UIT staff to define and resolve software issues, business practices and day to day application issueso Leverage PeopleSoft expertise to creatively use applications in order to meet business requirements