You didn't become a small business owner so you could spend hours on end crunching payroll numbers, or to stay up all night ensuring your forms are compliant. You became a business owner because it's what you love. With help from ADP, you can put your energy and focus on your passion, and let us focus on the administrative burdens.As a District Manager at ADP, I partner with our small businesses to identify their needs and offer innovative solutions to improve cash flow, mitigate risk, and comply with a myriad of health care reform, payroll, and tax laws.If you didn't know, ADP goes beyond payroll with offerings like:• Payroll & Tax Filing• Hiring & HR Management• Time & Attendance• Retirement Services• Insurance ServicesAre you ready to make a change?✉ stefano.bortolussi@adp.com / ☏ 604.368.7615

• Engaging with clients through face-to-face or online communication to achieve sales through a portfolio of 90+ clientele. • Continually following up with customers to promote and introduce new products. • Providing coherent customer service, while striving to maintain and cultivate consumer relationships.• Generating deals and special in-store promotions with major clientele.Major Accomplishments:• Responsibility for representing Bosa Foods in China (May 2018, 2019) showcasing specific products to a client’s customer base, while maintaining the integrity, values, and traditions of the company.• Incurred an increase in the given sales territory by 25% for the fiscal year of 2020 and 5% for 2021.

• Entering Orders received through email, phone, fax, and sales representatives in an efficient and precise manner, while promoting products on sale to increase the order amount. • Adjusting inventory management on products that are out-of-stock to maintain correct inventory levels on products currently on sale.• Generating daily wine sales for customers through QuickBooks systems, while managing the operations of specialty imported juices/grapes for exclusive clients

• Providing excellent customer service at the point of sale, ensuring customer needs have been met through extensive product knowledge and understanding leading to increased sales.• Amplify relationships with current and new customers increasing efficiency in sales because of consumer loyalty and satisfaction through face-to-face interaction. • Maintain efficient inventory levels by providing information to the owner regarding products that are selling versus those that are unpopular. • Work effectively with a team to ensure a clean store environment from opening hours to closing. • Adapted to and accepted the role of acting store Manager while the owner was away, safeguarding and acknowledging accountability of all basic operating obligations. • Continually supervised and motivated employees to promote sincere customer service, while managing colleagues during the owner’s absence.• Received bonuses during demanding periods (World Cups, Euros) for outstanding performance.

• Maintain optimum stock levels by monitoring in-demand products and restoring product availability for customers to further increase sales.• Worked efficiently as part of a team to ensure a clean store environment throughout the working shift.