Set and executed long-term strategies while managing tactical projects. Focused on defining clear goals, building productive teams, and guiding effective project management. Oversaw technical engineering of Windows systems, Linux systems, MySQL and MS SQL database, PKI, storage and disaster recovery, network operations, and datacenter.

Reported directly to the CEO, provide overall leadership to company's entire Development Organization. Involved with all strategic planning, implementations and product roadmaps to attain company's revenue and market goals. Led organization with 19 direct reports and over 500 developers and engineers responsible for over 52 products serving over 9 million customers globally and $1billion in annual revenue. Major emphasis on developing company leadership team, establishing a sustaining company culture that will enable Go Daddy to be the industry leader in all product areas

Functioned as ITIL Implementation Manager for Safeway IT Department with major emphasis on implementing a Configuration Management Database (CMDB) utilizing auto discovery technologies to identify and reconcile Safeway Configuration Items (CIs). ITSM Process Architect to identify and implement opportunities for process improvement within the following ITIL Process Areas: Configuration Management, Change Management, Incident Management, Problem Management, Release Management, Service Desk (function) and Service Level Management. Responsible for all audit functions in regards to Data Center Services to ensure SOX, internal and external audit compliance. Worked with numerous internal teams to review current work processes to validate and review all audit control points. Audit areas of specialty: Data Center Services (Physical Security and Access), Change Management, Batch Processing, Operations, Incident and Problem Management.

Accountable for delivering Industry Best Practice guidance working with customers to achieve their business outcomes utilizing ServiceNow. Leads process change aspects of the project/solution delivery and maintains trusted advisor status with client. Guides and advises clients on managing the business change required to achieve project success.

* Reporting to President, was responsible for all IT Operational and Engineering activities with a start-up Digital Signage company. Major emphasis on identifying and implementing technologies that moved the organization forward to meet its objectives while ensuring that practices are repeatable, scalable and secure. Focus on building confident IT team that can deliver on all company’s objectives and competing priorities.

Provided oversight and leadership to company’s Hosting and Research and Development (R&D) Teams. Lead team of eight Directors and Managers who provide the Development, Engineering and Operational Support for one of Go Daddy.com’s largest products that serves for over 3 million customers. Responsible for developing and implementing Hosting Roadmap, including developing new technologies and bringing them to market so that Go Daddy.com can maintain its position as market leader. Demonstrated a successful track record of effectively negotiating contracts for all Product Vendors for Production Technology Organization

Reported directly to CIO, responsible for all activities within the Project Management Office (PMO), IT Governance, Global Datacenters, Physical Operations, Facilities and Security and Product Support Teams.

* Work directly with clients, analyzing and planning business strategy, and advising clients on technology solutions. Responsible for leading delivery teams during client projects and overseeing its daily operations. Served as lead Advisor on ServiceNow projects. * ServiceNow Advisory areas: * IT Service Management * Customer Service Management * IT Asset Management * Software Asset Management * Application Portfolio Management * ServiceNow Platform Governance