* Provided training to Hyderabad team on Robotic Process Automation. * Designed robotic process SOP and flow chart for automated queues. * Prepared leave tracker to minimize team shrinkage. * Successfully driven web based training schedules for team members. * Supporting and guiding team on subject matter to achieve desired quality target. * Successfully handled Shift adherence tracker and attendance tracker for entire Banking Operation process.

* Handling customers’ financial transaction monitoring process under risk based approach for retail banking customers as well as corporate customers. Working on alert management and case management platforms and external databases.Ensure efficient identification and monitoring of anomalous activities and transactions.Investigate, review and resolve AML related and economic sanction related alerts.Ensure proper investigation of suspicious transactions, and money laundering alerts considering the red flags.Ensure customer screening under Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)Obtain documentary proof of suspicious transactions and ensure effective record keeping of suspicious transactions. Compare and contrast differences within KYC records, highlight and escalate any discrepancies. Show less

At Retail Assets Centre of IDBI Bank Ltd, I had been handling credit appraisal process for secured loans. Handled log-in process of new proposals, generation of CIBIL and CRISIL credibility reports, along with the maintenance of MIS. I had been handling credit process, which included sanctioning as well as disbursements of Home Loan , Mortgage Loan, auto loan, personal loan and education loans. Handled scrutiny of various income documents as well as property documents.Handled retail assets operations portfolio, along with generation of property CIBIL report. Updation and maintenance of all MIS related to Credit and verification process and reporting various daily MIS to Centre Head. Developed more comprehensive system of MIS in Microsoft Excel.Coordination with various technical and legal agencies of the Bank.I led a team of 5 credit process associates. Show less