Oversee and facilitate the QI projects within all branches of PHS.- Chair of Quality Improvement Champions Committee.- Leads monthly training efforts for quality improvement efforts in PHS.- Contributes to the maintenance of grant requirements under the Workforce Development Grant.- Facilitates and leads QI plan efforts for the Epidemiology branch of PHS to improve the culture and future of quality.- Strengthens the link between quality improvement and performance management , teaching the importance of making data driven decisions and sitting on both committees to ensure the connection remains Show less

Outreach / Care Message Coordination / Measure Improvement

Managing the HEDIS clinical quality measures for the health centers to report on performance and create baselines for improvement.-Create outreach programs for the clinic for the most at risk populations and using a network of county resources and state-wide initiatives such as Live Well San Diego to increase overall health.-Supervising a staff of patient navigators responsible for outreach, tracking of our pregnancy reports, emergency department visits, and specific programs.-Oversees Lean Six Sigma process improvement projects as a Certified Green Belt. Show less

Staff Manager of the Care Coordination department including case managers and enhanced care management staff.- Oversees all processes and procedures included within these roles and coordinates with outside sources for information and program involvement.- Staff Manager of Patient Navigators who handle all HEDIS outreach, audit and analysis.- Leads documentation and audit processes through the EHR.- Facilitate and lead training efforts for staff on outreach, documentation and coding.- Manages any outreach efforts done by the organization and tracks quality measure performance.- Maintains all relationships with main insurance payers on- HEDIS efforts and initiatives.- Leads Lean process improvement projects utilizing Lean Six Sigma methodology.- Assists in the analysis of chart auditing and all improvement of processes regarding HEDIS compliance.- Facilitates the connection between quality, data analytics and clinical staff. Show less