In depth knowledge of Export documents: Commercial Invoices, Proforma Invoices, Sight Drafts, Letters of Credit, Packing List, SED/SLI, Insurance, Containers, KORUSFTA, NAFTA and CAFTA.Dealt direct with distributors and service agents in Europe, Russia, South Africa, India, Central and South America.Processed quotes, orders and sent order confirmations to Distributors, along with credits, debits and RGAs where necessaryProvided support to Distributors and Service Agents for any inquiry.Requested freight quotes from Carriers/ Forwarders to find the best way to ship products to their final destination.Interacted with other departments within Henny Penny from the start of an order being placed to the finish, including Sales, Marketing, Engineering, Manufacturing, Tech Support, Credit and Shipping.

Managed multi-million dollar accounts within the automotive and welding industries domestically.Worked closely with product analysts and logistic teams to ensure material would arrive within the clienteles required window of delivery.Proof read contracts and orders to make sure all documents were correct and matched.Worked closely with metallurgists to ensure the clientele received material that met their required needs.

Inside Sales contact for high profile clients in Asia, Asia Pacific, Middle East, Europe, and on occasion Canada and Mexico. Gained experience in dealing with all forms of export paperwork, from Letters of Credit, Cash against Documents and Contractual Agreements.Established close ties with freight forwarders and carriers to make sure all necessary export arraignments were made, and export documentation was provided to ensure a smooth delivery of merchandise.Worked closely with the customer base to make sure they were ordering merchandise that met their requirements.