* Skillfully develop departmental goals, objectives, and standards of performance, policies and procedures. * Educate patients, family, communities, physicians and staff on the benefits of hospice services * Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care. * Consistently comply with applicable laws and regulations and ensure facility adheres to Medicare and Medicaid regulations. * Continually maintain and improve the company's reputation and positive image in the markets served. * Routinely collaborate with department managers to correct problems and improve services. * Develop new business daily

* Created and implemented new marketing materials ; * Independently implemented new ideas for business development * Attained new contracts with IPAs, Hospitals, Medical Groups and New Accounts Create and maintained relationships with all existing and new accounts in assigned territory * Educated and networked with Physicians, Hospitals, Social Workers and Case Managers, Skilled Nursing, Assisted Living and Board and Care facilities * Liaison between Physicians and families for follow up, hospice education and patient evaluation * Consulted adult patients and families with the Explanation of Benefits (EOB) * Creatively sought new qualified referrals daily ; * Educated and in- serviced all existing and all pre-qualified referral sources ; * Provided weekly attendance to staff meetings ; * Reported weekly and maintained immense account data base * Created, attended and participated in health fairs, summits, expos and events. * Community Education Liaison ,

* Maintained long- term relationships with Hospital Administration, Case Managers, MD's and staff, Social Workers, Skilled Nursing Facilities, Assisted Living Facilities and Long- term care facilities and staff. * Liaison between Physicians and families for follow up * Educated on hospice education, various topics and patient evaluation * Provided Explanation and consultation of Benefits to Patients and families * Creatively sought new qualified referrals daily * Provided Education and in- service presentations to existing and all pre-qualified referral sources * Provided weekly attendance to staff meetings * Reported weekly and maintained immense account data base Attended and participated in Health fairs, summits, expos and events * pg. 3