Sharon Dinkin Email & Phone Number

Daly City, Ca, Us

So San Francisco Ca

So San Francisco Ca

San Francisco Bay Area

Chauffer driver for this botique executive transpotation service. Excellance, customer service, and skill are utilized with 7 x 7 Executive Transportation. Joined a staff of porfessionals who have higher standards than most chauffer services and enjoy their work.

Sales and customer service in rotating departments within the store. Greets customers, explains items’ features and benefits, answers questions and resolves customer problems. Responsible for sales quota of Pier One Rewards card. Works shifts from early morning to late evening.-Brought in as Manager on Duty.-Displays merchandise within guidelines of the Planogram visual merchandising guide.-Perform opening and closing procedures.-Presented ideas and suggestions for distributing responsibilities amongst management team that had previously been “unassigned” and had fallen to Assistant Manager. Several were adopted.-During transition of managers due to an unexpected emergency, 3 Sales Leads took care of store for 3-4 weeks while both Store Manager and Assistant Manager were out.-Actively seeks win-win resolutions to customer issues – achieving the customer’s satisfaction at the lowest cost to the company.-Issues often involve an incorrect delivery, resolving problem by contacting and pulling merchandise from multiple stores and coordinating their delivery.

-Full P&L responsibility including all ordering, menu planning, food preparation, tracking expenses, administration and business development for high quality wholesale cookie and catering company.. Wrote proposals for major sales.-Built a loyal customer base of 25 business customers including movie houses, cafes and markets and catering for wide range of clients from consulates to private parties. Distribution grew to include Texas, New York and Washington.-Hired staff and oversaw contractors hired for catering events. Developed relationships with high quality vendors and negotiated contracts with them.-Provided high touch customer service to clients including overnight FedEx shipments to multiple states and annual film festivals, often involving a lot of last minute requirements.

High volume corporate branch of this national courier company servicing medical and technology customers.-Oversaw all administrative paperwork. Took customer orders, reviewed bills, oversaw month end invoicing, payroll, reporting and transmittal to New York office.-Instrumental in implementing corporate initiatives.-Supervised transition of driver communications from radios to cell phones. Negotiated contracts with cell phone companies.-Developed new strategy to attract and retain higher quality drivers by offering health insurance and credit unions. Negotiated contracts with health plan providers.-Resulted in lowest attrition rate in the Western Region.